Programme Support Officer - Part-time in Birmingham

We are seeking a highly organised and proactive Programme Support Officer to join a dynamic team delivering important housing and homelessness initiatives. This is a fantastic opportunity for an experienced administrative professional who enjoys working in a fast-paced environment and wants to contribute to meaningful social impact.

You will play a key role in ensuring the smooth day-to-day running of programmes by providing high-quality administrative, coordination, and operational support to colleagues and stakeholders.

Your new role

• Programme & Administrative Support: You will coordinate diaries, meetings, and events across multiple stakeholders, ensuring schedules run smoothly and efficiently. This includes organising and supporting meetings by preparing agendas, taking accurate minutes (including for steering groups), and ensuring all relevant documentation is in place. You will also manage shared inboxes, responding to queries in a timely and professional manner, while preparing, formatting, and maintaining reports, presentations, and programme documentation.
• Coordination & Communication: Acting as a central point of contact, you will liaise with internal teams and external partners, supporting effective communication across the programme. You will help ensure programme delivery stays on track by monitoring actions, following up where required, and building strong working relationships with stakeholders across the organisation.
• Financial & Process Support: You will support key financial and administrative processes, including raising purchase orders, sales orders, and assisting with supplier set-up. Maintaining accurate records will be essential, as well as ensuring compliance with internal procedures. You will also contribute to basic financial tracking and reporting activities to support the wider team.
• General Support: In addition, you will provide flexible, ad-hoc administrative support to the wider team as needed. You will also assist with governance processes and support reporting requirements, helping to ensure programmes operate smoothly and in line with organisational standards.

What you'll need to succeed:

We are looking for a highly organised individual with strong attention to detail who is proactive and self-motivated, with the ability to manage competing priorities effectively. You will be comfortable working in a busy environment, remaining calm under pressure while maintaining high standards. As a confident communicator, you will have excellent written and verbal skills, alongside a collaborative and flexible approach as part of a supportive team. You will bring 1-3+ years of experience in an administrative, programme, or project support role, ideally gained within a fast-paced office or programme environment. Strong proficiency in Microsoft Office (Word, Excel, and PowerPoint) is essential, along with experience managing meetings, diaries, and documentation. You should also be comfortable working with systems and processes, including finance or procurement systems. Experience within the public sector, housing, homelessness, social care, or charity environments would be advantageous, as would familiarity with governance processes and structured reporting, although these are not essential.

What you'll get in return:

In return, you will benefit from a flexible and supportive working environment, with a hybrid working model designed to promote a healthy work-life balance. This role follows a consistent working pattern of Tuesday to Thursday each week, offering structure and flexibility across your schedule. You will receive a competitive hourly rate of £18.33 per hour, paid weekly, providing reliable and timely earnings. Alongside this, you'll gain valuable experience working within a purpose-driven team, contributing to meaningful housing and homelessness programmes while further developing your administrative and programme support skills.

What you need to do now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.