At a Glance
- Tasks: Manage customer relationships and ensure top-notch service delivery across key client accounts.
- Company: Established business in the packaging and manufacturing sector with a supportive team.
- Benefits: Competitive salary, Monday to Friday work schedule, and opportunities for career growth.
- Other info: Join a dynamic team focused on collaboration and customer satisfaction.
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Experience in account management or internal sales is preferred.
The predicted salary is between 30000 - 34000 £ per year.
We are working with a well-established business within the packaging/manufacturing sector, looking to appoint an experienced Account Executive to join their internal team. This is a well-rounded account support role, focused on managing customer relationships, coordinating requirements, and ensuring a high level of service delivery across a UK-based portfolio of key clients.
The Role
Supporting a set of client accounts in different industries, you will act as the central point of contact, ensuring all customer requirements are understood, communicated, and delivered efficiently across internal teams. Key responsibilities include:
- Managing customer specifications and maintaining accurate records within ERP systems (Dynamics 365)
- Coordinating artwork and carton design requirements
- Raising and managing sales and production orders
- Overseeing forecasts and stock levels (VMI)
- Liaising with production teams to ensure requirements are achievable and on track
- Applying pricing structures and sourcing additional pricing where needed
- Providing reporting, updates, and resolving any account queries
- Building strong working relationships with both customers and internal stakeholders
This role is focused on coordination and account support rather than logistics.
About You
Previous experience in account management, account support, or internal sales is ideal.
Account Executive - Manufacturing employer: Hays Business Support
Join a well-established leader in the packaging and manufacturing sector, where you will thrive in a supportive work culture that values collaboration and customer satisfaction. With a focus on employee growth, we offer comprehensive training and development opportunities to help you excel in your role as an Account Executive. Located in a dynamic environment, our company provides a unique chance to build lasting relationships with key clients while enjoying a competitive salary and a Monday to Friday work schedule.
