At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding balances.
- Company: Join a well-established business with a strong reputation for customer service.
- Benefits: Enjoy competitive salary, profit-sharing, pension contributions, and health benefits.
- Other info: Collaborative team environment with long-term career development opportunities.
- Why this job: Make a real impact by building relationships and supporting financial success.
- Qualifications: Experience in Credit Control or Accounts Receivable and strong communication skills.
Your new company
You will be joining a well-established and growing business with an impressive UK-wide presence and a strong reputation for customer service. Operating through a large network of locations nationwide, the organisation has built long-standing relationships with commercial customers and continues to invest in both its people and operations. Due to continued growth within the finance function, an opportunity has arisen for a Credit Controller to join the team on a permanent basis.
Your new role
Reporting to the Credit Manager, you will be responsible for managing a portfolio of customer accounts, ensuring outstanding balances are collected in a timely manner whilst maintaining positive customer relationships. This is a varied role offering a blend of collections, account management, and stakeholder liaison within a busy commercial environment.
Your responsibilities will include:
- Managing a ledger of customer accounts and proactively chasing outstanding debt
- Contacting customers via telephone, email, and written correspondence to secure payment
- Reviewing and assessing new and existing customer credit limits
- Building strong working relationships with customers and internal stakeholders
- Allocating cash receipts accurately and efficiently
- Managing accounts on hold and communicating effectively with operational teams
- Investigating and resolving invoice, pricing, and delivery queries
- Maintaining accurate customer account records and documentation
- Supporting the recovery of overdue debt through escalation processes where required
- Providing support and guidance on credit-related matters across the wider business
What you'll need to succeed
- Previous experience within a Credit Control, Collections, or Accounts Receivable role
- Strong communication and negotiation skills
- Confident telephone manner and ability to build rapport with customers
- Excellent organisation and time management skills
- High attention to detail and accuracy
- Ability to manage a busy workload and prioritise effectively
- Strong problem-solving skills and a proactive approach
What you'll get in return
- Competitive salary
- Profit-sharing scheme
- Company pension contribution
- Employee discount programme
- Sick pay
- Health and wellbeing benefits
- Supportive and collaborative team environment
- Long-term career development opportunities
If you're interested in this role, click 'Apply Now' to submit your CV, or contact William Loring at Hays Accountancy & Finance for a confidential discussion.
Credit Controller in Port Talbot employer: Hays Accounts and Finance
Join a dynamic and growing SME in Bath, where you will find a supportive work culture that encourages professional development and offers flexible working options. With 25 days of holiday plus bank holidays, a health scheme, and a cycle to work initiative, this company prioritises employee well-being while providing ample opportunities for career advancement in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Port Talbot
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Hays Accounts and Finance. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Port Talbot
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hays Accounts and Finance.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Hays Accounts and Finance's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Hays Accounts and Finance
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hays Accounts and Finance.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Hays Accounts and Finance will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Hays Accounts and Finance employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
