At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding debts.
- Company: Join a respected North East organisation with a strong social purpose.
- Benefits: Enjoy competitive salary, hybrid working, generous holidays, and health initiatives.
- Other info: Ongoing learning opportunities and a collaborative work environment await you.
- Why this job: Make a positive impact while building relationships in a supportive finance team.
- Qualifications: Experience in Credit Control and strong communication skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Your new company is a highly respected North East organisation in the recruitment of a Credit Controller to join their established finance team. This is an excellent opportunity to join a values-led organisation with a strong reputation for making a positive impact across the UK. Working within a supportive and collaborative finance function, you will play a key role in managing customer accounts, reducing outstanding debt, and maintaining strong client relationships.
The successful candidate will be an enthusiastic and proactive Credit Controller who enjoys building relationships whilst ensuring effective collection of outstanding balances.
Key Responsibilities
- Manage a portfolio of customer accounts and ensure timely collection of outstanding debts.
- Proactively contact customers by telephone and email to recover overdue balances.
- Investigate and resolve invoice and payment queries efficiently.
- Monitor aged debt reports and identify overdue accounts requiring escalation.
- Maintain accurate customer account records and collection notes.
- Allocate incoming payments and reconcile customer accounts.
- Work closely with internal stakeholders to resolve account discrepancies.
- Produce regular debtor reports and updates for management.
- Support continuous improvements within credit control processes and procedures.
- Ensure all activities are completed in line with company policies and regulatory requirements.
About You
To be successful in this role, you will ideally have:
- Previous experience within Credit Control, Accounts Receivable or Collections.
- Strong communication and negotiation skills.
- The ability to build positive relationships with customers and internal stakeholders.
- Excellent attention to detail and organisational skills.
- Good working knowledge of Microsoft Excel and finance systems.
- A proactive approach with the ability to manage workloads effectively.
- Experience working within a busy finance environment.
What You'll Receive
Competitive salary and benefits package, hybrid and flexible working arrangements, generous holiday entitlement, enhanced pension scheme, health and wellbeing initiatives, ongoing learning and development opportunities, and a supportive and collaborative working environment.
If you’re an experienced Credit Controller looking for your next challenge within a well-established and highly regarded organisation, we’d love to hear from you.
Credit Controller in Newcastle upon Tyne employer: Hays Accounts and Finance
Join a leading international organisation that prioritises payroll as a strategic function, offering a dynamic work culture where your expertise will drive meaningful process improvements across multiple European countries. With a strong focus on employee growth and development, this role provides unique opportunities to enhance vendor relationships and ensure operational excellence in a supportive environment. Located in a vibrant region, you will benefit from a collaborative atmosphere that values innovation and compliance, making it an excellent place for professionals seeking rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Newcastle upon Tyne
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Hays Accounts and Finance. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hays Accounts and Finance.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Hays Accounts and Finance's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Hays Accounts and Finance
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hays Accounts and Finance.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Hays Accounts and Finance will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Hays Accounts and Finance employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
