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For Companies At a Glance
- Tasks: Chase back-dated debt and manage credit control for over 2000 customers.
- Company: Join a leading fashion retailer known for its dynamic work environment.
- Benefits: Enjoy hybrid working with 3 days in the office and competitive pay.
- Why this job: Gain valuable experience in credit control while building relationships in a trendy industry.
- Qualifications: 4+ years in Credit Control, strong communication skills, and Excel proficiency required.
- Other info: Opportunity to work in a supportive team of credit controllers.
Your new company
My client is a leading fashion retailer looking for a credit controller to join their team on a 2-3 month basis. Your primary responsibility will be chasing back-dated debt (1+ year aged debt) from B2B clients and wholesale partners. My client needs someone that is confident in chasing payment, and good at building key relationships with stakeholders.
Hybrid: 3 days in the office
Pay: 19 – 22 per hour depending on experience.
Your new role
- Take ownership of aged debt recovery, with a focus on accounts overdue by 1+ year
- Credit control for 2000+ customers (working in a team of 3 other Credit Controllers)
- Confidently chasing payments by reaching out to customers over the phone, and then by email, to chase outstanding balances
- Dealing with any customer queries, issuing statements and taking credit card payments over the phone
- Work with internal departments (sales, customer service tec) to resolve disputes and facilitate payments
- Maintain accurate and up-to-date debtor records and credit control notes
- Assist with general credit control duties
What you\’ll need to succeed
- .Proven experience in Credit Control (4 years minimum experience)
- Strong track record of recovering aged debt
- Excellent communication skills – must be confident on the phone
- Proficiency in NetSuite is preferred, but experience with other systems is advantageous (think Sage, SAP).
- Excellent Excel skills. Must be able to do Pivot Tables and VLOOKUPs
- Ability to work independently and as part of a team.
What you need to do now
If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now.
If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at (url removed)
Credit Controller employer: Hays Accounts and Finance
Contact Detail:
Hays Accounts and Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the fashion retail industry. Understanding the specific challenges and trends in this sector can help you build rapport with stakeholders and demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Practice scenarios where you might need to chase payments or resolve disputes, as confidence in these interactions is key for a Credit Controller.
✨Tip Number 3
Get comfortable with Excel, particularly with Pivot Tables and VLOOKUPs. You might want to create a few practice spreadsheets to showcase your skills, as this will be crucial for maintaining accurate debtor records.
✨Tip Number 4
If you have experience with NetSuite or similar systems like Sage or SAP, be ready to discuss how you've used these tools in your previous roles. Highlighting your technical proficiency can set you apart from other candidates.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in credit control, especially any work related to recovering aged debt. Use specific examples that demonstrate your success in similar roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your confidence in chasing payments and your ability to build relationships with stakeholders. Mention your proficiency in systems like NetSuite or similar software, as well as your Excel skills.
Highlight Communication Skills: Since excellent communication is key for this role, emphasise your experience in dealing with customers over the phone and resolving disputes. Provide examples of how you've successfully managed customer queries in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a credit controller.
How to prepare for a job interview at Hays Accounts and Finance
✨Showcase Your Experience
Make sure to highlight your proven experience in credit control, especially your track record of recovering aged debt. Be prepared to discuss specific examples where you've successfully chased payments and resolved disputes.
✨Demonstrate Communication Skills
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Prepare to discuss how you handle customer queries and maintain relationships with stakeholders, as this will be key in the interview.
✨Familiarise Yourself with Relevant Software
If you have experience with NetSuite or similar systems like Sage or SAP, be ready to talk about it. Brush up on your Excel skills too, particularly Pivot Tables and VLOOKUPs, as these will likely come up during the interview.
✨Prepare for Team Dynamics
Since you'll be working in a team of Credit Controllers, think about how you can contribute to the team's success. Be ready to discuss your ability to work independently while also collaborating effectively with others.
