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For Companies At a Glance
- Tasks: Manage customer accounts, handle queries, and oversee debt collection.
- Company: Join a dynamic finance team in a large, growing organisation.
- Benefits: Competitive salary, flexible working environment, and career development opportunities.
- Other info: Fast-paced office with opportunities for personal growth and skill enhancement.
- Why this job: Be a key player in finance and make a real impact on customer relationships.
- Qualifications: Previous credit control experience and strong communication skills required.
The predicted salary is between 25000 - 35000 £ per year.
Your new company
We are seeking an experienced and proactive Credit Controller to join a busy and growing finance team within a large, multisite organisation. This is a key role within the Accounts Receivable function and will suit someone who is comfortable working at pace, managing multiple accounts, and dealing confidently with customers. The successful candidate will be highly organised, detail focussed, and able to work flexibly in a fast moving office environment.
Your new role
Key Responsibilities- Managing debt collection across a portfolio of customer accounts
- Handling account queries quickly and professionally
- Setting up new customer accounts and carrying out credit checks
- Maintaining accurate customer master data
- Monitoring and releasing held orders where appropriate
- Managing legal and recovery processes on overdue accounts
- Taking customer payments over the phone
- Filing and archiving financial documentation
- Supporting the wider team with ad hoc administrative and credit control tasks
What you’ll need to succeed
About You- Previous credit control experience is essential (experience within a large organisation is desirable but not required)
- Strong communication skills and confidence in dealing with customers
- IT literate with good working knowledge of Excel
- Excellent administrative and organisational skills
- Reliable, with strong time keeping and the ability to manage your own workload
Credit Control job, Peterlee employer: Hays Accounts and Finance
Contact Detail:
Hays Accounts and Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control job, Peterlee
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common credit control scenarios. Think about how you’d handle difficult customers or manage overdue accounts. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your skills! Bring along examples of your previous work, like reports or processes you've improved. This will help us see how you can add value to our team right from the get-go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Credit Control job, Peterlee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience and any relevant skills. We want to see how you’ve managed accounts and dealt with customers in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our finance team. Mention your organisational skills and how you handle multiple accounts – we love a proactive approach!
Show Off Your IT Skills: Since we’re looking for someone who’s IT literate, make sure to mention your experience with Excel and any other relevant software. If you’ve used specific tools for credit control, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hays Accounts and Finance
✨Know Your Numbers
Brush up on your credit control metrics and key performance indicators. Be ready to discuss how you've managed debt collection in the past, including specific examples of accounts you've handled and the outcomes.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication skills. Think of scenarios where you successfully resolved customer queries or disputes, and be ready to role-play a situation if asked. Confidence is key!
✨Familiarise Yourself with Excel
Since the job requires good working knowledge of Excel, make sure you're comfortable discussing how you've used it in previous roles. Be prepared to talk about any specific functions or tools you've utilised for managing accounts.
✨Organise Your Thoughts
Given the fast-paced environment, show that you can think on your feet. Prepare a few examples of how you've managed multiple accounts simultaneously and maintained accuracy under pressure. This will highlight your organisational skills.