Head of Debt Recovery & Enforcement
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Salary £79,814 - £93,163 (depending on experience as per the JD)
Hybrid Working - 3 days in the office
Location - Wembley Park
Your new organisation
At London Borough of Brent, finance is more than just producing the accounts - it's about enabling transformation, safeguarding public resources, and helping shape the future of our borough. Working closely with colleagues across the council to ensure that financial insight is at the heart of decision-making. Their work is grounded in fairness, inclusion, and respect, and great pride is taken in creating a team environment where every voice is heard, and every success is celebrated. These values are not just aspirations- they are embedded in how they lead, how they support each other, and how they deliver for Brent's communities.
Your new role
As the Head of Debt Recovery, you will be responsible for helping strengthen the Council's financial resilience through the effective management of debt recovery and enforcement services across a range of income streams, including Council Tax, Business Rates, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debts.
Leading a team of around 30 staff, with 2 direct reports, you will provide strategic direction for debt recovery and enforcement services, ensuring policies, processes and service delivery models align with the Council's wider priorities. Working closely with internal stakeholders and external partners, you'll oversee both in-house teams and outsourced contracts, driving high performance, legal compliance and a customer-focused approach that delivers positive outcomes for Brent's diverse communities. You will play a key role in maximising income collection, shaping service improvement initiatives, and ensuring fair and consistent recovery practices that balance the Council's financial objectives with the needs of residents.
What you need to succeed
Experience working within, or in partnership with, local authorities, with a strong understanding of debt recovery and collection services across areas such as Business Rates, Adult Social Care, Housing Benefit Overpayments, Council Tax and Sundry Debts.
A proven track record of leading large operational teams within a complex local authority environment. xgikmsk
Experience managing outsourced contracts and delivering sustained performance improvements.
Strong leadership and m...
Head of Debt Recovery & Enforcement in Brent employer: Hays Accounts and Finance
Join a leading international organisation that prioritises payroll as a strategic function, offering a dynamic work culture where your expertise will drive meaningful process improvements across multiple European countries. With a strong focus on employee growth and development, this role provides unique opportunities to enhance vendor relationships and ensure operational excellence in a supportive environment. Located in a vibrant region, you will benefit from a collaborative atmosphere that values innovation and compliance, making it an excellent place for professionals seeking rewarding careers.
