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For Companies At a Glance
- Tasks: Lead and transform the Credit Control function in a fast-paced environment.
- Company: Dynamic organisation offering hybrid work in the West Midlands.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by optimising cashflow and leading a talented team.
- Qualifications: Experience in Credit Control management and strong analytical skills required.
- Other info: Join a supportive team with a focus on continuous improvement and development.
The predicted salary is between 45000 - 55000 £ per year.
Contract Length: 3-6 months (potential extension)
Location: West Midlands
Hybrid Work Pattern: 3 days a week on Site
About the Role
We are seeking an experienced Interim Credit Manager to lead, optimise, and transform the Credit Control and Collections function within a fast-paced organisation. This role requires a confident leader with a strong operational background, capable of managing high-value ledgers, resolving complex disputes, and driving improvements in cashflow performance and debt governance. You will take ownership of the full credit control process and provide strategic and hands-on leadership to ensure strong financial control, robust reporting, and efficient cash collection.
Key Responsibilities
- Lead, coach, mentor, and develop the Credit Control team, ensuring capability, performance, and clear accountability.
- Manage the end-to-end credit control process, including customer contact, query resolution, reconciliations, and cash allocation.
- Reduce unallocated cash, credit notes, and aged debt through proactive oversight and improved controls.
- Produce weekly and monthly cashflow forecasts, debt analysis, and risk reporting.
- Build strong relationships across Finance Operations to ensure seamless collaboration and effective resolution of debt queries.
- Support internal and external audits, ensuring all credit control practices meet governance standards.
- Drive continuous improvement to enhance efficiency, reduce disputes, and strengthen credit control frameworks and reporting processes.
Experience & Background
- Extensive experience managing Credit Control teams in the public sector, property, financial services, or large corporate environments.
- Experience of Oracle Fusion.
- Strong analytical and problem-solving skills with a structured and methodical approach.
- A process-driven mindset with proven experience in team development and performance leadership.
- Expertise in financial strategy implementation and credit risk management.
- Strong capability in budgeting, forecasting, and cashflow performance reporting.
- Ability to identify financial risks/opportunities and provide actionable strategic insight.
- Excellent stakeholder management skills, including senior-level engagement and influencing.
If you have the relevant background and experience, we would love to hear from you, so please send your updated CV!
Credit Control Manager in Birmingham employer: Hays Accounts and Finance
Contact Detail:
Hays Accounts and Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in credit control. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and cashflow management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and improved processes in previous roles. Highlight specific examples that demonstrate your ability to drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Control Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in managing credit control teams and any specific achievements that demonstrate your ability to lead and optimise processes.
Showcase Your Skills: Don’t forget to showcase your analytical and problem-solving skills! Use examples from your past roles to illustrate how you've improved cashflow performance or resolved complex disputes.
Be Clear and Concise: Keep your application clear and concise. We want to see your qualifications and experience without wading through unnecessary fluff. Stick to the point and make it easy for us to see why you’re a great fit!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hays Accounts and Finance
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your understanding of cashflow performance and debt governance. Brush up on key metrics and be ready to discuss how you've improved these in past roles. Bring specific examples of how your actions led to measurable improvements.
✨Showcase Leadership Skills
This role requires strong leadership capabilities. Prepare to talk about your experience in coaching and developing teams. Think of instances where you’ve successfully led a team through challenges, and be ready to share how you foster accountability and performance.
✨Be Ready for Problem-Solving
Expect questions that assess your analytical and problem-solving skills. Prepare to discuss complex disputes you've resolved and the strategies you employed. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Build Relationships
Stakeholder management is crucial in this role. Be prepared to discuss how you've built strong relationships across departments in previous positions. Highlight your communication skills and any successful collaborations that led to effective debt resolution.