Job Description
Your new company
\n An established and growing business in the West Bromwich is seeking an experienced Credit Controller to join its finance team on a 12-month fixed-term contract. Due to continued growth, the credit control function is expanding, with plans to increase the team from two to four people is a fantastic opportunity for an ambitious Credit Controller who enjoys building relationships, resolving customer queries and driving cash collection performance within a busy, fast-paced environment.
\n The organisation offers a supportive working environment, genuine long-term opportunities, flexible working arrangements and a hybrid model with one day working from home per week.
Your new role
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- Managing a portfolio of customer accounts and taking ownership of the credit control process \n
- Proactively chasing outstanding debt via telephone, email, and written correspondence \n
- Monitoring aged debt and ensuring collection targets and KPIs are achieved \n
- Building and maintaining strong customer relationships \n
- Investigating and resolving account queries in collaboration with internal departments \n
- Logging and tracking customer disputes and payment issues \n
- Producing customer credit reviews for assessment \n
- Maintaining accurate customer records and account information \n
- Supporting continuous improvements within credit control processes and systems \n
- Handling a high volume of accounts and customer interactions across a large customer base \n
What you'll need to succeed
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- Previous experience within a Credit Control position \n
- A proven track record of collecting outstanding debt and reducing aged debt \n
- Strong communication and relationship-building skills \n
- Confidence handling customer conversations over the phone \n
- Excellent organisational and time management abilities \n
- Strong attention to detail and accuracy \n
- A proactive, resilient, and self-motivated approach \n
- Good Excel skills \n
- Experience using ERP or finance systems would be advantageous \n
What you'll get in return
\n- \n
- Previous experience within a Credit Control position \n
- A proven track record of collecting outstanding debt and reducing aged debt \n
- Strong communication and relationship-building skills \n
- Confidence handling customer conversations over the phone \n
- Excellent organisational and time management abilities \n
- Strong attention to detail and accuracy \n
- A proactive, resilient, and self-motivated approach \n
- Good Excel skills \n
- Experience using ERP or finance systems would be advantageous \n
What you need to do now
\n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
\n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Credit Controller in West Bromwich employer: Hays Accountancy and Finance
Join a dynamic and rapidly expanding global travel organisation that values innovation and collaboration. As a Senior Finance Business Partner, you'll enjoy a competitive salary and an attractive benefits package while working closely with senior leadership on strategic projects, fostering your professional growth in a supportive environment. With clear progression opportunities and the chance to influence business performance across multiple regions, this role offers a meaningful and rewarding career path.
Contact Details:
Hays Accountancy and Finance Recruitment Team
