Pensions Payroll Team Leader (hybrid working)

p Job Description p Your new company /p p A market-leading organisation is seeking a Billing Team Leader to join its finance team on an initial temporary basis, with a strong possibility of becoming permanent for the right person is an excellent opportunity to join a well-established business and lead a small team responsible for managing the full billing lifecycle of customer contracts. The business is looking for a confident and approachable leader who can bring structure, consistency and accountability to the team whilst supporting ongoing improvements in the department. /p p Your new role /p p Reporting directly to the Transactional Finance Manager, you will lead a team of up to three Billing Administrators responsible for managing the complete billing lifecycle of customer contracts team s responsibilities cover everything from the creation of new customer accounts and contract set-up through to contract amendments, agreement changes, agreement terminations and ongoing customer billing. Whilst the team handles the day-to-day operational workload, your focus will be on leadership, coaching, prioritisation and ensuring processes are followed consistently. /p p Duties will include: /p ul li Leading, motivating and supporting a team of billing professionals. /li li Managing team performance, productivity and service levels through KPIs and regular feedback. /li li Creating structure and consistency within the billing function. /li li Supporting the team with complex billing queries and escalations. /li li Ensuring contracts, billing schedules and account changes are processed accurately. /li li Monitoring workloads and ensuring priorities are managed effectively. /li li Building strong working relationships with colleagues across finance, sales and operations. /li li Identifying opportunities to improve processes and ways of working. /li li Supporting the implementation of controls and best practice procedures. /li li Acting as a key point of contact for internal stakeholders relating to billing activities. /li /ul p This role would suit somebody who enjoys leading people, improving team performance and creating well-organised processes within a busy transactional finance environment. /p p What you ll need to succeed /p ul li Previous experience leading a billing, accounts receivable, sales ledger or revenue team. /li li Strong people management and coaching experience. /li li Experience managing KPIs, performance and team workloads. /li li Excellent organisational skills and attention to detail. /li li Strong stakeholder management and communication skills. /li li Ability to work within established processes whilst identifying opportunities for improvement. /li li A firm but approachable management style with a focus on supporting and developing team members. /li li Experience working within a high-volume transactional environment. /li /ul p What you ll get in return /p ul li Hybrid working pattern of 3 days in the office and 2 days from home /li li Salary up to 50,000 FTE (experience dependant) /li li Flexible start and finish times. /li li 37-hour working week. /li li Opportunity to join a supportive and collaborative finance team during some exciting transitions /li li Initial temporary assignment with a strong possibility of becoming permanent. /li li The chance to play a key role in shaping the structure and success of the billing function. /li /ul p Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T C s, Privacy Policy and Disclaimers which can be found at hays /p