Payroll Supervisor Full Time

We are seeking an experienced Payroll Manager to lead the delivery of payroll, pensions, and benefits administration within a complex and fast-paced organisation. This is a key role responsible for ensuring accurate payroll processing, maintaining compliance with payroll legislation, managing pension obligations, and acting as the subject-matter expert for all payroll-related matters.

Working closely with HR, Finance, and payroll providers, you will drive continuous improvement across payroll processes while delivering an exceptional employee experience.

• Manage the end-to-end payroll function, ensuring the accurate and timely processing of monthly, weekly, and ad-hoc payrolls.
• Ensure compliance with all payroll legislation, HMRC regulations, statutory payments, and reporting requirements.
• Act as the subject-matter expert for payroll, pensions, tax, and benefits matters across the organisation.
• Manage and maintain payroll and HR systems, ensuring data integrity, accurate configuration, and continuous process improvement.
• Oversee pension administration, including auto-enrolment, monthly reconciliations, pension submissions, and liaison with pension providers.
• Review and authorise payroll calculations including starters, leavers, salary changes, overtime, bonuses, absence payments, deductions, and statutory payments.
• Reconcile payroll outputs, pension contributions, payroll journals, and third-party payments.
• Produce and submit statutory returns including P11Ds, PAYE, National Insurance, salary sacrifice arrangements, and year-end processes.
• Manage relationships with payroll providers, HMRC, pension administrators, and other external stakeholders.
• Investigate and resolve complex payroll queries, ensuring a high level of customer service for employees and managers.
• Develop, implement, and continuously improve payroll policies, procedures, controls, and governance frameworks.
• Support internal and external audits, ensuring payroll records are accurate, compliant, and audit-ready.
• Produce payroll reports, management information, and data analysis to support business decision-making.
• Lead on payroll projects, system upgrades, implementations, and process improvement initiatives.
• Work closely with HR, Finance, and operational teams to ensure seamless employee life cycle processing and accurate payroll data.
• Manage payroll-related benefits administration, including salary sacrifice schemes, cycle-to-work programmes, and healthcare benefits.
• Ensure payroll deadlines are communicated effectively and adhered to across the organisation.
• Train, coach, and provide guidance to payroll and HR colleagues on payroll processes, legislation, and best practice.
• Identify and mitigate payroll risks, ensuring robust controls are in place to maintain accuracy, confidentiality, and compliance.

Significant payroll and pensions management experience. Strong knowledge of UK payroll legislation, statutory payments, and compliance requirements. Experience working with outsourced payroll providers. Proven experience using Midland iTrent or similar HR/Payroll systems. Strong reconciliation, reporting, and problem-solving skills. Excellent attention to detail and ability to manage complex payroll queries.