At a Glance
- Tasks: Lead the Revenues & Benefits service, ensuring top performance and customer satisfaction.
- Company: Local Government sector focused on community support and service delivery.
- Benefits: Flexible working options and competitive day rate.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a real difference in local governance while enjoying remote work flexibility.
- Qualifications: Experience in local authority Revenues & Benefits and strong leadership skills.
Your new company: Local Government Sector
Your new role: Interim Revenue and Benefits Manager (6-9 Months, East of England, Inside Scope, Day rate)
What you'll need to succeed:
Revenues & Benefits Manager (Remote)
Purpose: To oversee the day-to-day delivery of the Revenues & Benefits service, ensuring strong operational performance and consistent delivery against key PIs. This role provides stable leadership, enabling the Head of Service to focus on wider strategic priorities.
Key Responsibilities:
- Oversee a high-volume Revenues & Benefits service, including Council Tax, Business Rates and Benefits
- Take ownership of service performance, ensuring KPIs and collection targets are met
- Provide day-to-day leadership to teams, maintaining service stability and customer focus
- Support income performance, financial oversight and risk management
- Work closely with senior stakeholders, including the Head of Service and external partners
Requirements:
- Strong experience within a local authority Revenues & Benefits environment (essential)
- Proven track record of managing service performance and KPIs
- Confident operational leader with the ability to manage a busy frontline service
- Predominantly remote role
- Local authority experience is essential.
What you'll get in return: Flexible working options available.
What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Interim Revenue and Benefits Manager in England employer: Hays Accountancy and Finance
As an employer in the Local Government sector, we pride ourselves on fostering a supportive and flexible work culture that prioritises employee well-being and professional growth. Our Interim Revenue and Benefits Manager role offers the unique advantage of predominantly remote work, allowing for a balanced lifestyle while contributing to essential community services. With a focus on operational excellence and strong leadership, we provide our employees with the opportunity to make a meaningful impact in their local area.
Contact Details:
Hays Accountancy and Finance Recruitment Team