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- Tasks: Lead and transform the Credit Control function in a fast-paced environment.
- Company: Dynamic organisation with a focus on financial excellence.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on continuous improvement.
- Why this job: Make a real impact by optimising cashflow and leading a talented team.
- Qualifications: Experience in Credit Control management and strong analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
Contract Length: 3-6 months (potential extension)
Location: West Midlands
Hybrid Work Pattern: 3 days a week on Site
About the Role
We are seeking an experienced Interim Credit Manager to lead, optimise, and transform the Credit Control and Collections function within a fast-paced organisation. This role requires a confident leader with a strong operational background, capable of managing high-value ledgers, resolving complex disputes, and driving improvements in cashflow performance and debt governance. You will take ownership of the full credit control process and provide strategic and hands-on leadership to ensure strong financial control, robust reporting, and efficient cash collection.
Key Responsibilities
- Lead, coach, mentor, and develop the Credit Control team, ensuring capability, performance, and clear accountability.
- Manage the end-to-end credit control process, including customer contact, query resolution, reconciliations, and cash allocation.
- Reduce unallocated cash, credit notes, and aged debt through proactive oversight and improved controls.
- Produce weekly and monthly cashflow forecasts, debt analysis, and risk reporting.
- Build strong relationships across Finance Operations to ensure seamless collaboration and effective resolution of debt queries.
- Support internal and external audits, ensuring all credit control practices meet governance standards.
- Drive continuous improvement to enhance efficiency, reduce disputes, and strengthen credit control frameworks and reporting processes.
Experience & Background
- Extensive experience managing Credit Control teams in the public sector, property, financial services, or large corporate environments.
- Strong analytical and problem-solving skills with a structured and methodical approach.
- A process-driven mindset with proven experience in team development and performance leadership.
- Expertise in financial strategy implementation and credit risk management.
- Strong capability in budgeting, forecasting, and cashflow performance reporting.
- Ability to identify financial risks/opportunities and provide actionable strategic insight.
- Excellent stakeholder management skills, including senior-level engagement and influencing.
If you have the relevant background and experience, we would love to hear from you, so please send your updated CV!
Credit Control Manger employer: Hays Accountancy and Finance
Contact Detail:
Hays Accountancy and Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manger
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in credit control. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and cashflow management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples where you improved cash collection or resolved disputes. Numbers speak volumes, so quantify your successes whenever possible.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Control Manger
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in managing credit control teams and any specific achievements that demonstrate your ability to optimise cashflow and resolve disputes.
Showcase Leadership Skills: Since this role requires strong leadership, don’t forget to showcase your coaching and mentoring experience. We want to see how you've developed teams and driven performance in previous roles.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Hays Accountancy and Finance
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to cash flow, debt governance, and credit risk management. Be ready to discuss how you've improved these areas in past roles.
✨Showcase Leadership Skills
This role requires strong leadership capabilities. Prepare examples of how you've led and developed teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you had to resolve complex disputes or improve cash collection processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Build Rapport with Interviewers
Strong stakeholder management is crucial for this role. During the interview, focus on building rapport with your interviewers. Show genuine interest in their experiences and the company’s culture, as this will reflect your ability to engage with senior-level stakeholders.