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- Tasks: Manage utilities for a commercial property portfolio and improve systems.
- Company: Established property business in Birmingham with a collaborative culture.
- Benefits: Competitive salary, annual bonus, private medical insurance, and hybrid working.
- Why this job: Take ownership of utilities management and make a real impact.
- Qualifications: Experience in utilities administration and strong attention to detail.
- Other info: Dynamic role with opportunities for training and career development.
The predicted salary is between 30000 - 35000 £ per year.
An established, privately owned property business is seeking a Utilities Assistant to take ownership of the utilities function across a commercial property portfolio. This is a hands-on role suited to someone with strong experience in utilities administration who enjoys managing data, supplier relationships, and billing accuracy, while working closely with finance and property teams. The business operates in a collaborative SME environment where processes continue to evolve, and the successful candidate will be encouraged to take initiative, improve systems, and help shape best practice.
Your new role as Utilities Administrator will involve:
- Managing relationships with utility suppliers, consultants, and internal stakeholders
- Setting up, closing, and transferring utility accounts across multiple properties
- Reviewing, validating, and processing energy and water invoices
- Managing meter readings, identifying anomalies, and investigating discrepancies
- Coordinating new connections and disconnections, particularly during tenant changes
- Maintaining accurate and up-to-date utilities data within property management systems (Qube MRI)
- Processing supplier invoices and handling utilities-related queries
- Supporting month-end activities, including invoice cut-off and reconciliations
- Managing tenant recharges and resolving billing or recovery queries
- Assisting with service charge budgets, utilities forecasting, and cost analysis
- Identifying opportunities to reduce costs, improve workflows, and streamline utilities processes
This role carries real ownership of the utilities function and suits someone who enjoys responsibility, accuracy, and problem-solving.
What you’ll need to succeed:
- Previous experience in a utilities-focused role (energy, water, billing, metering)
- Exposure to property or finance environments (beneficial but not essential)
- Confident experience managing utility accounts, bills, meters, and supplier queries
- Strong administrative skills with a high attention to detail
- Confidence using Excel and finance/property management systems
- A proactive, analytical mindset with an interest in improving processes
- Ability to manage your own workload and meet deadlines
- Strong communication skills and a collaborative approach
Candidates from utilities, energy services, facilities management, housing, multi-site operations, or commercial property backgrounds are encouraged to apply.
What you’ll get in return:
- £30,000 - £35,000 salary (DOE)
- Annual bonus of 5-10%
- BUPA private medical insurance
- 10% employer pension contribution
- 25 days annual leave
- 8 bank holidays
- Hybrid working (1 day per week from home)
- Modern, newly renovated offices in Birmingham city centre
- Ongoing training, support, and development
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Utilities Assistant in Birmingham employer: Hays Accountancy and Finance
Contact Detail:
Hays Accountancy and Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the utilities and property sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to utilities management and think of ways you can contribute to improving their processes. Show them you’re not just another candidate, but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to utilities administration. Be ready to discuss your experience with managing utility accounts and resolving billing queries. Confidence is key, so rehearse until you feel comfortable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Utilities Assistant role!
We think you need these skills to ace Utilities Assistant in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in utilities administration and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Utilities Assistant role. Share specific examples of how you've managed utility accounts or improved processes in previous jobs.
Show Off Your Attention to Detail: Since this role requires a high level of accuracy, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hays Accountancy and Finance
✨Know Your Utilities Inside Out
Before the interview, brush up on your knowledge of utilities management. Familiarise yourself with common terms and processes related to energy and water billing, as well as any relevant software like Qube MRI. This will show that you’re not just a candidate but someone who genuinely understands the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you identified discrepancies or improved processes in utilities management. Be ready to discuss how you approached these challenges and what the outcomes were. This will demonstrate your proactive mindset and ability to take ownership.
✨Communicate Clearly and Collaboratively
Since this role involves working closely with various teams, practice articulating your thoughts clearly. Think about how you can convey complex information simply and effectively. Highlight any past experiences where you successfully collaborated with finance or property teams.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s current utilities processes or any upcoming projects. This shows your interest in the role and helps you gauge if the company culture aligns with your values.