At a Glance
- Tasks: Drive service improvements and enhance performance across Birmingham's commercial services.
- Company: Local council committed to meaningful change and improvement.
- Benefits: Hybrid working, dynamic role, and the chance to make a real impact.
- Other info: Opportunity for hands-on results in a complex, challenging environment.
- Why this job: Be a key player in transforming public services and driving positive change.
- Qualifications: Experience in finance and service improvement with strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
Birmingham (Hybrid - 3-4 days on-site) 6-Month Contract
Hays are working in partnership with a local council to recruit an experienced Service Improvement Manager on an interim basis. This role sits within the Council's Finance Directorate, supporting the delivery of key service improvement plans across a range of commercial areas. This is a dynamic, city-wide role requiring travel across Birmingham to support various commercial services. You will play a pivotal role in identifying opportunities for improvement, enhancing performance, and driving commercial outcomes.
Key Responsibilities:
- Work closely with services to identify and capitalise on improvement opportunities, delivering robust improvement plans.
- Support service redesign, performance optimisation, and commercial growth across multiple service areas.
- Identify barriers to delivery and provide practical solutions to ensure progress is achieved.
- Constructively challenge existing practices and support the adoption of new ways of working.
- Engage with stakeholders across the organisation to influence and drive change.
About You:
- Proven experience in finance and service improvement programmes.
- Strong stakeholder management skills, with the ability to influence at all levels.
- Experience delivering transformation and change, both system and cultural, across varied business areas.
- Commercially minded, with the ability to assess and improve business performance.
- Methodical, resilient, and comfortable working in complex and challenging environments.
- Ability to operate strategically while also delivering hands-on results.
- Full UK driving licence required, with flexibility to travel across multiple sites.
This is an excellent opportunity to make a tangible impact within a public sector environment, driving meaningful change and improvement across city services. If you wish to be considered for the role, please send your updated CV!
Service Improvement Manager in Birmingham employer: Hays Accountancy and Finance
As a Service Improvement Manager with the local council in Birmingham, you will be part of a forward-thinking team dedicated to enhancing public services and driving meaningful change across the city. The council offers a supportive work culture that values innovation and collaboration, providing ample opportunities for professional growth and development. With a hybrid working model and the chance to make a real impact on community services, this role is perfect for those looking to contribute to the public sector while enjoying a dynamic and flexible work environment.
Contact Details:
Hays Accountancy and Finance Recruitment Team
