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For Companies At a Glance
- Tasks: Lead and transform the Credit Control function in a fast-paced environment.
- Company: Dynamic organisation in the West Midlands with a hybrid work model.
- Benefits: Flexible working, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact by optimising cashflow and leading a talented team.
- Qualifications: Extensive experience in Credit Control and strong leadership skills required.
- Other info: Join a supportive team and drive continuous improvement in financial processes.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Contract Length: 3-6 months (potential extension)
Location: West Midlands
Hybrid Work Pattern: 3 days a week on Site
About the Role
We are seeking an experienced Interim Credit Manager to lead, optimise, and transform the Credit Control and Collections function within a fastâpaced organisation. This role requires a confident leader with a strong operational background, capable of managing highâvalue ledgers, resolving complex disputes, and driving improvements in cashflow performance and debt governance. You will take ownership of the full credit control process and provide strategic and handsâon leadership to ensure strong financial control, robust reporting, and efficient cash collection.
Key Responsibilities
- Lead, coach, mentor, and develop the Credit Control team, ensuring capability, performance, and clear accountability.
- Manage the endâtoâend credit control process, including customer contact, query resolution, reconciliations, and cash allocation.
- Reduce unallocated cash, credit notes, and aged debt through proactive oversight and improved controls.
- Produce weekly and monthly cashflow forecasts, debt analysis, and risk reporting.
- Build strong relationships across Finance Operations to ensure seamless collaboration and effective resolution of debt queries.
- Support internal and external audits, ensuring all credit control practices meet governance standards.
- Drive continuous improvement to enhance efficiency, reduce disputes, and strengthen credit control frameworks and reporting processes.
Experience & Background
- Extensive experience managing Credit Control teams in the public sector, property, financial services, or large corporate environments.
- Strong analytical and problemâsolving skills with a structured and methodical approach.
- A processâdriven mindset with proven experience in team development and performance leadership.
- Expertise in financial strategy implementation and credit risk management.
- Strong capability in budgeting, forecasting, and cashflow performance reporting.
- Ability to identify financial risks/opportunities and provide actionable strategic insight.
- Excellent stakeholder management skills, including seniorâlevel engagement and influencing.
If you have the relevant background and experience, we would love to hear from you, so please send your updated CV!
Credit Control Manger in Birmingham employer: Hays Accountancy and Finance
Contact Detail:
Hays Accountancy and Finance Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Credit Control Manger in Birmingham
â¨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a role thatâs perfect for you.
â¨Tip Number 2
Prepare for interviews by brushing up on your leadership skills. Think of examples where you've successfully managed teams or resolved complex disputes. We want to hear about your hands-on approach to driving improvements in cashflow performance!
â¨Tip Number 3
Showcase your analytical prowess! Be ready to discuss how you've used data to make strategic decisions in credit risk management. This will demonstrate your process-driven mindset and ability to identify financial risks and opportunities.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Control Manger in Birmingham
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in managing credit control teams and any specific achievements that demonstrate your ability to drive improvements in cashflow performance.
Showcase Your Leadership Skills: Since this role requires strong leadership, donât forget to showcase your coaching and mentoring experience. We want to see how you've developed teams and improved performance in previous roles.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your key achievements and skills relevant to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donât miss out on any important updates!
How to prepare for a job interview at Hays Accountancy and Finance
â¨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your expertise in cashflow performance and debt governance. Brush up on key metrics related to credit control, such as DSO (Days Sales Outstanding) and aged debt ratios. Be ready to discuss how you've improved these figures in past roles.
â¨Showcase Leadership Skills
This role requires strong leadership capabilities. Prepare examples of how you've led and developed teams in previous positions. Think about specific challenges you faced and how you motivated your team to overcome them. Highlight your coaching and mentoring experiences.
â¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around complex disputes and cash allocation. Prepare scenarios where you've successfully resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
â¨Build Relationships
Strong stakeholder management is crucial for this role. Be prepared to discuss how you've built relationships across departments in the past. Think of examples where collaboration led to successful outcomes, particularly in resolving debt queries or improving financial controls.