Service Advisor Reference Number - 0123445567567
Benefits Can be discussed at later interview stages
Salary Competitive salary based on experience.
Closing Date 30/11/2026
We are looking for an experienced Service Advisor to join our busyand successful Aftersales team in Canterbury.
This is an excellent opportunity for someone with motor trade experiencewho enjoys working with customers, thrives in a fast-paced environment,and takes pride in delivering outstanding service.As the link between our customers and workshop team, you will play akey role in ensuring every customer receives a professional and positiveexperience from start to finish.
You will be joining a well-established dealership group that valuesits people and invests in their development. Full manufacturer trainingwill be provided to support your continued growth and career progression.
Working Hours
- Monday to Friday: 07:30 - 17:00.
- Alternate Saturdays: 08:00 - 13:00 (paid in addition to salary).
The Role
As a Service Advisor, you will be the first point of contact forcustomers visiting our service department. You will coordinateservice and repair bookings, keep customers informed throughoutthe process, and work closely with our technicians to ensure workis completed efficiently and to the highest standards.
Key Responsibilities
- Welcome customers and manage service enquiries in person,by telephone and email.
- Book vehicle services, repairs and MOTs.
- Liaise with technicians and communicate vehicle progressto customers.
- Prepare estimates and explain completed work andassociated costs.
- Ensure all customer and vehicle records aremaintained accurately.
- Identify opportunities for additional productsand services where appropriate.
- Support the team in delivering exceptional levelsof customer satisfaction.
About You
- Previous motor trade experience is essential.
- Service Advisor experience would be advantageous.
- Excellent communication and customer service skills.
- Strong organisational and administrative abilities.
- Ability to manage multiple priorities in a busydealership environment.
- A positive, professional and customer-focused approach.
- Good IT skills and experience using dealershipor booking systems.
What We Offer
- Monthly performance bonus.
- Full manufacturer training and ongoing development.
- Career progression opportunities within a successfuland growing dealer group.
- A friendly, supportive and professional working environment.
- Employee benefits package.
If you have motor trade experience and are looking for your nextchallenge within a busy and professional dealership environment,we would love to hear from you.
Haynes Bros. Ltd is committed to diversity and equalopportunities. We welcome applications from all individualsregardless of gender, ethnicity, disability, religion,age or identity.
The Haynes Group is an equal opportunities employer.Thank you for your interest in joining our team.
#J-18808-Ljbffr
