At a Glance
- Tasks: Support customers with parts enquiries and drive proactive sales in a fast-paced environment.
- Company: Join a leading agricultural dealer group with a focus on customer service.
- Benefits: Competitive salary and opportunities for growth within a dynamic team.
- Other info: Enjoy a supportive work culture with flexible hours and a commitment to diversity.
- Why this job: Make a real impact by helping customers and building lasting relationships.
- Qualifications: Experience in parts or mechanical trades preferred, strong IT skills required.
The predicted salary is between 25000 - 35000 £ per year.
We are a multi franchise agricultural dealer group representing leading manufacturers such as JCB, New Holland and Case IH from 8 depots across the South East of England. We are looking for a Parts Advisor to join the team. With customer service at the heart of our business, you will need a proactive, customer focused attitude to support customers and colleagues efficiently.
Responsibilities
- Deliver excellent results in a busy, fast paced parts environment.
- Drive proactive parts sales across face to face, phone, email and online channels.
- Support customers with parts and groundcare equipment enquiries, offering expert advice and solutions.
- Ensure retail and workshop customers are supported quickly and professionally.
- Maintain a well organised shop and warehouse environment.
- Handle goods inwards and outbound orders efficiently and accurately.
- Build and maintain long lasting customer relationships across the depot's territory.
Key Requirements
- Parts experience preferred - agricultural sector ideal, but other mechanical trades considered.
- Strong IT capability including internal systems & Microsoft Office.
- Experience with IBCOS Gold is an advantage.
- Excellent interpersonal and relationship building skills.
- Ability to work with urgency during peak agricultural seasons.
Working hours: Monday-Friday 8am-5pm. Saturday mornings 8am-12pm (1 in 3 rota). On call rota in peak season.
How to Apply
Interested candidates are invited to submit their CV and a covering letter via the form on this page. We do not accept speculative CVs from recruitment agencies. Haynes Bros. Ltd will not be liable for agency fees should we engage with a candidate whose information has been sent speculatively by a third party. Haynes Bros. Ltd is committed to diversity and equal opportunities. We welcome applications from all individuals regardless of gender, ethnicity, disability, religion, age or identity.
Agricultural Parts Advisor in Wrotham employer: Haynes Brothers Group
Haynes Agricultural Ltd is an excellent employer for those passionate about agri-technology, offering a dynamic work culture that values innovation and hands-on experience. With opportunities for professional growth and development within our Tech Hub, employees can expect to engage in meaningful work that directly impacts the agricultural community while enjoying the benefits of working outdoors in a collaborative environment.
