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- Tasks: Serve guests with enthusiasm, take orders, and ensure a memorable dining experience.
- Company: Join Firmdale Hotels, known for luxury and exceptional service in vibrant properties.
- Benefits: Enjoy competitive pay, flexible scheduling, health plans, and exclusive discounts.
- Other info: Inclusive workplace welcoming applicants from all backgrounds; training and development opportunities available.
- Why this job: Be part of a dynamic team in an award-winning hotel, enhancing your hospitality career.
- Qualifications: Passion for hospitality, ability to multitask, and strong communication skills required.
Are you passionate about hospitality and thrive in a dynamic, fast-paced environment? Firmdale Hotels is looking for enthusiastic and dedicated individuals to join our highly successful team at the Haymarket Hotel.
Firmdale Hotels is renowned for its unique, vibrant properties and exceptional service. With a commitment to innovation and quality, we offer our guests an unparalleled experience in luxury and comfort. Join us and become a part of a team that values creativity, dedication, and excellence.
As a Waiter at the Haymarket Hotel, you will play a crucial role in delivering top-notch service to our guests.
Responsibilities:
- Interacting with guests to take orders and make recommendations
- Delivering food and beverages promptly and accurately
- Processing payments efficiently
- Ensuring guests have everything they need for an enjoyable dining experience
- Maintaining a high standard of cleanliness and organisation in your area
What you Need:
- You have a genuine love for the industry and a keen interest in food and drink.
- You excel in fast-paced environments and can handle multiple tables simultaneously.
- Your meticulous approach ensures every order is perfect and every guest is satisfied.
- You work well within a team, contributing to a supportive and positive working atmosphere.
- You can interact with guests and colleagues effectively, ensuring smooth service.
What We Offer:
- Competitive hourly rate of £16.00 – £17.00 inclusive of service charge.
- Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
- Proud winners of The Times Best Places to Work for both 2024 and 2025
- The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
- Manager of the Year – Helle Jensen – Cateys 2024
- Food & Beverage Manager of the Year – Pedro Paulo – Hotel Cateys 2024
- Hotel Chef of the Year Finalist – Jamie Atkinson – Hotel Cateys 2024
- Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
- Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
- Dorset Square Hotel – AA Breakfast Award 2025
- Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
- Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
- Ham Yard Hotel – two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
- Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
- Warren Street Hotel – Travel & Leisure ‘IT List’ best hotels in the world
- Whitby Hotel, Crosby Street and Warren Street – Michelin keys
- Number Sixteen – Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Waiter employer: Haymarket Hotel
Contact Detail:
Haymarket Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter
✨Tip Number 1
Familiarise yourself with the menu and the types of cuisine offered at the Haymarket Hotel. This knowledge will not only impress during your interview but also help you engage confidently with guests.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced environment. Role-playing scenarios with friends or family can help you become more comfortable taking orders and making recommendations.
✨Tip Number 3
Showcase your teamwork abilities by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial in a hospitality setting where coordination is key.
✨Tip Number 4
Research Firmdale Hotels' values and recent awards. Being knowledgeable about the company will demonstrate your genuine interest and enthusiasm for joining their team.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles where you've worked in fast-paced environments. Emphasise your customer service skills and any specific achievements that demonstrate your dedication to providing excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention why you want to work at Firmdale Hotels specifically and how your values align with their commitment to exceptional service and creativity.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a Waiter role, such as multitasking, effective communication, and attention to detail. Provide examples of how you've successfully managed multiple tables or ensured guest satisfaction in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential traits for a role in hospitality.
How to prepare for a job interview at Haymarket Hotel
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share any relevant experiences that highlight your enthusiasm and dedication to providing excellent service.
✨Demonstrate Your Ability to Handle Pressure
Since the role requires working in a fast-paced environment, be prepared to discuss how you manage stress and multitask effectively. You might want to share specific examples of busy shifts you've successfully navigated in the past.
✨Know the Menu and Make Recommendations
Familiarise yourself with the types of food and beverages offered at the Haymarket Hotel. Being able to make informed recommendations will show your commitment to enhancing the guest experience and your knowledge of the offerings.
✨Emphasise Teamwork and Communication Skills
Highlight your ability to work well within a team and communicate effectively with both guests and colleagues. Share examples of how you've contributed to a positive working atmosphere in previous roles.