At a Glance
- Tasks: Oversee restaurant operations, ensuring top-notch service and guest satisfaction.
- Company: Join Firmdale Hotels, a luxury brand known for creativity and exceptional service.
- Benefits: Competitive pay, flexible hours, health plans, and exclusive discounts.
- Other info: Enjoy regular social events and opportunities for professional growth.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Experience in luxury venues and strong leadership skills required.
The predicted salary is between 39520 - 43680 € per year.
About Firmdale Hotels
At Firmdale Hotels, we pride ourselves on offering an unparalleled luxury experience in the heart of London. Our boutique hotels, known for their unique design and exceptional service, are celebrated for creating memorable experiences for our guests. Our Haymarket Hotel is no exception, providing a vibrant and stylish setting for both our guests and our dedicated team. Join us, and be a part of a company that values creativity, teamwork, and excellence.
Position Overview
We are currently seeking a dynamic and passionate Food and Beverage Supervisor to join our esteemed team at the Haymarket Hotel. In this role, you will oversee the daily operations of our restaurant, ensuring that our guests receive the highest level of service. You will work closely with senior management and team members to exceed guest expectations consistently.
Responsibilities
- Manage the daily operations of the restaurant and bar, ensuring smooth and efficient service.
- Build and maintain strong, professional relationships with guests to enhance their experience.
- Address and resolve guest complaints promptly, communicating issues to the Food & Beverage Manager.
- Ensure compliance with health and safety regulations and company policies at all times.
- Collaborate with the Food and Beverage Manager to deliver high-quality service.
- Lead daily briefings with the team to discuss service standards and operational updates.
- Foster a positive work environment to maintain high staff retention and morale.
Qualifications
- Previous experience as a Restaurant or Food & Beverage Supervisor in a fast‑paced, luxury venue.
- Deep passion for Food and Beverage, with extensive knowledge of quality products and ingredients.
- Strong understanding of the current market and competitor landscape.
- Proven experience in managing, leading, motivating, and developing a team.
- Excellent communication skills, both written and verbal.
- Meticulous attention to detail, ensuring that every aspect of service meets our high standards.
Benefits
- Competitive hourly rate of £19.00 - £21.00 inclusive of service charge.
- Access to Wagestream, our financial wellbeing app, stream your accrued earnings before pay day, benefit from everyday savings and real‑time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Food and Beverage Supervisor in City of Westminster employer: Haymarket Hotel
At Firmdale Hotels, we are dedicated to creating a vibrant and inclusive work environment where creativity and teamwork thrive. As a Food and Beverage Supervisor at our Haymarket Hotel, you will enjoy competitive pay, flexible scheduling, and numerous employee benefits, including ongoing training and professional development opportunities. Join us in delivering exceptional service while being part of a supportive team that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. They might know about openings at places like Firmdale Hotels or can put in a good word for you.
✨Tip Number 2
Show up in style! If you’re near the Haymarket Hotel, pop in and introduce yourself. A friendly face can make a lasting impression, and who knows, you might even get a chance to chat with the hiring manager!
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Firmdale Hotels, their values, and what makes them unique. Be ready to discuss how your experience aligns with their commitment to exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Firmdale Hotels.
We think you need these skills to ace Food and Beverage Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for food and beverage shine through! Share specific experiences that highlight your enthusiasm and knowledge about quality products and ingredients.
Tailor Your CV:Make sure to customise your CV to reflect the skills and experiences that match the Food and Beverage Supervisor role. Highlight your previous supervisory roles and any achievements in fast-paced, luxury venues.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Firmdale Hotels!
How to prepare for a job interview at Haymarket Hotel
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the restaurant's menu and beverage offerings. This shows your passion for food and beverage and helps you answer questions about pairings or recommendations confidently.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing and motivating a team. Share specific examples of how you've fostered a positive work environment and handled challenges, as this is crucial for the Food and Beverage Supervisor role.
✨Demonstrate Guest-Centric Thinking
Think about how you can enhance guest experiences. Be ready to share ideas on how to build relationships with guests and handle complaints effectively, as this aligns with the company’s commitment to exceptional service.
✨Understand Health and Safety Regulations
Brush up on relevant health and safety regulations that apply to food and beverage operations. Being knowledgeable in this area will show that you take compliance seriously and are ready to uphold the high standards expected at Firmdale Hotels.
