At a Glance
- Tasks: Manage daily restaurant and bar operations, ensuring top-notch service and guest satisfaction.
- Company: Join Firmdale Hotels, a luxury boutique hotel group in the heart of London.
- Benefits: Earn £19.00 - £21.00 per hour, enjoy flexible scheduling, and access exclusive discounts.
- Other info: Enjoy regular social events, ongoing training, and a supportive, inclusive work environment.
- Why this job: Be part of a creative team that values excellence and offers real growth opportunities.
- Qualifications: Experience in luxury venues, strong leadership skills, and a passion for food and beverage.
The predicted salary is between 39520 - 43680 £ per year.
At Firmdale Hotels, we pride ourselves on offering an unparalleled luxury experience in the heart of London. Our boutique hotels, known for their unique design and exceptional service, are celebrated for creating memorable experiences for our guests. Our Haymarket Hotel is no exception, providing a vibrant and stylish setting for both our guests and our dedicated team. Join us, and be a part of a company that values creativity, teamwork, and excellence.
Responsibilities
- Manage the daily operations of the restaurant and bar, ensuring smooth and efficient service.
- Build and maintain strong, professional relationships with guests to enhance their experience.
- Address and resolve guest complaints promptly, communicating issues to the Food & Beverage Manager.
- Ensure compliance with health and safety regulations and company policies at all times.
- Collaborate with the Food & Beverage Manager to deliver high-quality service.
- Lead daily briefings with the team to discuss service standards and operational updates.
- Foster a positive work environment to maintain high staff retention and morale.
Requirements
- Previous experience as a Restaurant or Food & Beverage Supervisor in a fast‑paced, luxury venue.
- Deep passion for Food and Beverage, with extensive knowledge of quality products and ingredients.
- Strong understanding of the current market and competitor landscape.
- Proven experience in managing, leading, motivating, and developing a team.
- Excellent communication skills, both written and verbal.
- Meticulous attention to detail, ensuring that every aspect of service meets our high standards.
Benefits
- Competitive hourly rate of £19.00 - £21.00 inclusive of service charge.
- Access to Wagestream, our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle‑to‑work scheme and annual long‑service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Food and Beverage Supervisor employer: Haymarket Hotel - Food and Beverage
At Firmdale Hotels, we are dedicated to creating a vibrant and inclusive work environment that fosters creativity and teamwork. As a Food and Beverage Supervisor in our luxurious Haymarket Hotel, you will enjoy competitive pay, flexible scheduling, and numerous employee benefits, including ongoing training and professional development opportunities. Join us in the heart of London, where your passion for exceptional service will be valued and rewarded.
Contact Details:
Haymarket Hotel - Food and Beverage Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. They might know about openings at places like Firmdale Hotels or can even put in a good word for you.
✨Tip Number 2
Show up in style! If you can, visit the hotel or restaurant you're interested in. Grab a coffee, chat with staff, and get a feel for the vibe. It’s a great way to make a memorable impression before you even apply.
✨Tip Number 3
Prepare for the interview by researching Firmdale Hotels. Know their values, what makes them unique, and be ready to discuss how your experience aligns with their luxury service standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at Firmdale Hotels.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for food and beverage shine through! Share specific experiences that highlight your enthusiasm and knowledge about quality products and ingredients. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your application to reflect the unique vibe of Firmdale Hotels. Mention how your previous experience aligns with our luxury service standards and how you can contribute to our vibrant team. We appreciate creativity, so don’t be afraid to let your personality come through!
Highlight Teamwork Skills:Since we value collaboration, emphasise your ability to lead and motivate a team. Share examples of how you've fostered a positive work environment in the past. We’re all about teamwork here at Firmdale, so show us how you can contribute to that spirit!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Haymarket Hotel - Food and Beverage
✨Know Your Venue
Before the interview, take some time to research Firmdale Hotels and their unique offerings. Familiarise yourself with their values, the Haymarket Hotel's atmosphere, and any recent news or events. This will show your genuine interest and help you connect your experience to their brand.
✨Showcase Your Passion
As a Food and Beverage Supervisor, your passion for quality products and service is crucial. Be prepared to discuss your favourite food and beverage trends, and how you've implemented them in past roles. This will demonstrate your enthusiasm and knowledge in the industry.
✨Prepare for Scenario Questions
Expect questions about handling guest complaints and leading a team. Think of specific examples from your previous experience where you successfully resolved issues or motivated your team. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they maintain high service standards. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
