At a Glance
- Tasks: Manage daily restaurant and bar operations, ensuring top-notch service and guest satisfaction.
- Company: Join Firmdale Hotels, a luxury boutique hotel group in the heart of London.
- Benefits: Earn £19.00 - £21.00 per hour, enjoy flexible scheduling, and access exclusive discounts.
- Other info: Enjoy ongoing training, social events, and a supportive work environment.
- Why this job: Be part of a creative team that values excellence and offers memorable experiences.
- Qualifications: Experience in luxury venues and strong leadership skills are essential.
The predicted salary is between 39520 - 43680 £ per year.
At Firmdale Hotels, we pride ourselves on offering an unparalleled luxury experience in the heart of London. Our boutique hotels, known for their unique design and exceptional service, are celebrated for creating memorable experiences for our guests. Our Haymarket Hotel is no exception, providing a vibrant and stylish setting for both our guests and our dedicated team. Join us, and be a part of a company that values creativity, teamwork, and excellence.
Responsibilities
- Manage the daily operations of the restaurant and bar, ensuring smooth and efficient service.
- Build and maintain strong, professional relationships with guests to enhance their experience.
- Address and resolve guest complaints promptly, communicating issues to the Food & Beverage Manager.
- Ensure compliance with health and safety regulations and company policies at all times.
- Collaborate with the Food & Beverage Manager to deliver high-quality service.
- Lead daily briefings with the team to discuss service standards and operational updates.
- Foster a positive work environment to maintain high staff retention and morale.
Requirements
- Previous experience as a Restaurant or Food & Beverage Supervisor in a fast‑paced, luxury venue.
- Deep passion for Food and Beverage, with extensive knowledge of quality products and ingredients.
- Strong understanding of the current market and competitor landscape.
- Proven experience in managing, leading, motivating, and developing a team.
- Excellent communication skills, both written and verbal.
- Meticulous attention to detail, ensuring that every aspect of service meets our high standards.
Benefits
- Competitive hourly rate of £19.00 - £21.00 inclusive of service charge.
- Access to Wagestream, our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle‑to‑work scheme and annual long‑service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Food and Beverage Supervisor in City of Westminster employer: Haymarket Hotel - Food and Beverage
At Firmdale Hotels, we are dedicated to creating a vibrant and inclusive work environment that fosters creativity and teamwork. As a Food and Beverage Supervisor in our luxurious Haymarket Hotel, you will enjoy competitive pay, flexible scheduling, and numerous employee benefits, including ongoing training and professional development opportunities. Join us in delivering exceptional service while being part of a supportive team that values your contributions and well-being.
Contact Details:
Haymarket Hotel - Food and Beverage Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry, especially those who might have insights into Firmdale Hotels. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share your experiences and how you’ve created memorable moments for guests in the past.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle guest complaints or lead a team briefing. Practising these scenarios can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Firmdale family.
We think you need these skills to ace Food and Beverage Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food and beverage shine through! Share specific experiences that highlight your enthusiasm and knowledge about quality products and ingredients. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your application to match the role of Food and Beverage Supervisor. Highlight your previous experience in fast-paced, luxury venues and how it aligns with our values at Firmdale Hotels. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team at Firmdale Hotels!
How to prepare for a job interview at Haymarket Hotel - Food and Beverage
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the menu and beverage offerings at Firmdale Hotels. This shows your passion for food and beverage and helps you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
Be prepared to share examples of how you've successfully led a team in a fast-paced environment. Discuss specific situations where you motivated staff or resolved conflicts, as this aligns with the role's requirements.
✨Emphasise Guest Relations
Highlight your experience in building strong relationships with guests. Share anecdotes that demonstrate your ability to handle complaints effectively and ensure guest satisfaction, which is crucial for this position.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety standards relevant to the food and beverage industry. Be ready to discuss how you’ve ensured compliance in previous roles, as this is a key responsibility for the supervisor role.
