At a Glance
- Tasks: Coordinate operations and ensure smooth delivery of Playoneering® projects.
- Company: Join Hayley Peacock Education, a leader in progressive education.
- Benefits: Competitive salary, benefits package, and hands-on experience.
- Other info: Dynamic studio environment with opportunities for growth and learning.
- Why this job: Be at the heart of innovative education and make a real difference.
- Qualifications: Experience in operations and strong organisational skills required.
The predicted salary is between 32000 - 32000 £ per year.
Salary: £32,000 and competitive benefits package
Hours: Full-time, 40 hours per week
Location: In-person - International Playoneering Studio, Cuckfield, West Sussex (UK)
Organisation: Hayley Peacock Education
Role Overview
We are seeking a Studio Operations Coordinator to take ownership of the systems, processes and coordination that support the day-to-day running and growth of Playoneering® within Hayley Peacock Education. This is a hands-on, in-person role based at the International Playoneering Studio in Cuckfield, West Sussex. It sits at the centre of the organisation, ensuring delivery, partnerships, CRM, customer enquiries, sales conversations, scheduling, finance administration and internal systems all run smoothly and consistently.
The role requires someone who understands and is motivated by Playoneering® methodology and experience, and who values clarity, reliability and thoughtful execution in how work is delivered. A genuine interest in progressive education approaches, particularly Reggio Emilia-inspired practice, is highly desirable, as this informs and shapes much of the organisation’s work. This role suits someone who enjoys bringing order to complexity, takes responsibility for their work, and thrives in a purpose-led, studio-based environment.
Core Responsibilities
- Operations & Delivery
- Own and manage core operational workflows across the organisation
- Coordinate delivery across consultancy, training, studio and events
- Work with associates and freelance practitioners to coordinate schedules, delivery logistics and internal communications
- Maintain consistency and structure across all operational processes
- CRM, Enquiries, Sales & Customer Management
- Manage inbound enquiries and initial responses
- Maintain CRM systems and structured pipelines
- Track and progress leads from enquiry through to delivery
- Conduct sales conversations with prospective clients and partners
- Maintain accurate records of customer, partner and stakeholder interactions
- Systems, Internal Communications & Automation
- Oversee integration across core digital systems
- Maintain and improve automation workflows between platforms
- Manage communications with associates and stakeholders
- Ensure clear, timely and consistent internal communications across the organisation
- Ensure reliable flow of information across systems
- Internal Systems & Knowledge
- Maintain internal documentation and working systems
- Organise processes and Standard Operating Procedures (SOPs) for clarity and consistency
- Support structured access to organisational knowledge
- Scheduling & Logistics
- Coordinate scheduling across programmes, workshops and events
- Manage logistics for in-person and digital delivery
- Oversee booking systems and operational planning
- Finance & Administration
- Manage invoicing processes and basic financial administration
- Track payments and supplier coordination
- Support smooth financial operational workflows
- Act as data controller for organisational data, including customer, partner, stakeholder and assets
What We’re Looking For
- Proven experience in operations, coordination or systems-based roles
- Confidence working with CRM systems and structured pipelines
- Strong organisational ability across multiple concurrent workstreams
- Experience using HubSpot and monday.com within operational environments
- High attention to detail and a consistent, methodical working style
- Comfort working in a fast-moving, hands-on environment
- Ability to communicate clearly with internal teams, associates and external partners
- Experience in education, creative industries or studio-based environments is beneficial
- Familiarity and interest in progressive education approaches (e.g. Reggio Emilia) would be a bonus
Core Systems – experience in some of these necessary
- HubSpot - CRM, enquiries and partnerships
- monday.com - project and delivery management
- Confluence - internal documentation and knowledge systems
- Dropbox - file and asset management
- Zapier - automation and integrations
- Calendly - scheduling and bookings
- MemberPress - membership platform and digital access management
- Xero - accounting, invoicing and financial management
- Payhawk - receipt capture, expenses and financial tracking
Studio Operations Coordinator in Cuckfield employer: Hayley Peacock Education
At Hayley Peacock Education, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in the picturesque Cuckfield, West Sussex, our International Playoneering Studio offers a vibrant environment where employees can thrive and grow professionally while contributing to meaningful educational initiatives. With a competitive benefits package and a commitment to progressive education approaches, we empower our team members to take ownership of their roles and make a real impact in the world of Playoneering®.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Operations Coordinator in Cuckfield
✨Tip Number 1
Get to know the company inside out! Research Hayley Peacock Education and their Playoneering® methodology. This will help you tailor your conversations and show that you're genuinely interested in their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and coordination. Think about how your experience aligns with their needs, especially around CRM systems and project management tools like HubSpot and monday.com.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Hayley Peacock Education.
We think you need these skills to ace Studio Operations Coordinator in Cuckfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operations and coordination. We want to see how your skills align with the Studio Operations Coordinator role, so don’t hold back on showcasing relevant achievements!
Show Your Passion for Playoneering®:In your application, let us know why you’re excited about the Playoneering® methodology and progressive education approaches. A genuine interest in these areas will definitely make your application stand out!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate a methodical approach, so make sure your points are easy to follow and demonstrate your attention to detail.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hayley Peacock Education
✨Know Your Playoneering® Stuff
Make sure you understand the Playoneering® methodology and how it relates to the role. Brush up on progressive education approaches, especially Reggio Emilia-inspired practices, as this will show your genuine interest and alignment with the organisation's values.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed multiple projects or workflows in the past. Be ready to discuss your experience with CRM systems like HubSpot and project management tools like monday.com, as these are crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves a lot of internal and external communication, demonstrating your ability to convey information effectively will be key during the interview.
✨Be Ready for Hands-On Scenarios
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of specific situations where you had to coordinate logistics or manage schedules, and be prepared to explain how you handled them.
