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For Companies At a Glance
- Tasks: Support e-commerce and digital marketing for a trendy fashion brand.
- Company: Join Hayley Menzies, a vibrant British fashion label with a unique style.
- Benefits: Earn while you learn, with a clothing allowance and potential for a full-time role.
- Other info: Based in Notting Hill, with real responsibilities and growth opportunities.
- Why this job: Gain hands-on experience in a creative environment and make an impact from day one.
- Qualifications: Organised, digitally savvy, and passionate about fashion.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Hayley Menzies is an independent British fashion brand known for its signature knitwear, eclectic prints, and a distinct “refined rebel” spirit. Designed in London and inspired by a global, nomadic aesthetic, the brand blends craftsmanship with a modern, effortless attitude.
We are looking for an E-commerce & Digital Assistant (Undergraduate Placement Year) to join the Hayley Menzies team. This is a hands-on role within a growing independent fashion brand, supporting across e-commerce, digital marketing and content. You’ll work closely with the team on day-to-day trading, product launches and campaign execution, gaining real experience across both the creative and commercial sides of the business.
The Role
You will support the running of the e-commerce business and wider digital function, working closely with the Head of E-commerce & Digital, Customer Care, and Marketing teams.
Key Responsibilities
- E-commerce
- Product uploads and catalogue management on Shopify
- Image and product data accuracy checks
- Homepage and site updates
- Supporting product launches and drop days
- Customer Care
- Managing first-response customer enquiries via Zendesk
- Handling day-to-day queries (delivery, returns, sizing)
- Supporting returns and exchanges
- Escalating sensitive or complex issues
- CRM & Email
- Building and scheduling emails in Klaviyo
- Supporting updates to automated flows
- Uploading and organising campaign assets
- Content & Marketing Support
- Assisting with in-house content shoots (styling, preparation, logistics)
- Supporting influencer gifting and tracking
- Managing digital assets and imagery across platforms
- General Digital Support
- Affiliate link creation and uploads (e.g. AWIN / LTK)
- Supporting reporting and data organisation
- Ensuring smooth day-to-day digital operations
What We’re Looking For
- Highly organised with strong attention to detail
- Digitally confident and quick to learn new systems
- Clear and professional written communication
- A proactive mindset - someone who takes ownership
- Calm, methodical approach to tasks and deadlines
- Genuine interest in fashion, styling, and brand
Preferred Background
- Degree or current study in Fashion Business, Marketing, Business, or similar
- Previous internship, retail, or customer-facing experience is a plus
- Any exposure to e-commerce platforms is beneficial but not essential
What You’ll Gain
- Hands-on experience across all areas of a growing fashion brand
- Direct exposure to e-commerce, digital marketing, and customer experience
- Real responsibility from day one
- Opportunity to develop into a full-time role
Details
- Based in our Notting Hill studio (office-based)
- National Minimum Wage
- Clothing allowance every quarter of ÂŁ300
- Internship/Year in Industry with potential to extend
- Start date: ASAP
To apply, please send your CV and a short note on why this role appeals to you.
PAID Ecommerce and Digital Assistant - Undergrad Placement in London employer: Hayley Menzies
Contact Detail:
Hayley Menzies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PAID Ecommerce and Digital Assistant - Undergrad Placement in London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion industry on LinkedIn or through social media. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing any relevant projects or experiences you've had. Whether it's styling, digital marketing, or e-commerce, having something visual can really make you stand out.
✨Tip Number 3
Prepare for interviews by researching the brand thoroughly. Understand their aesthetic, values, and recent campaigns. This will help you tailor your answers and show that you're genuinely interested in being part of the Hayley Menzies team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to join the team at Hayley Menzies.
We think you need these skills to ace PAID Ecommerce and Digital Assistant - Undergrad Placement in London
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it pop! Highlight your relevant experience, especially anything related to e-commerce or digital marketing. Keep it clear and concise, and don’t forget to tailor it to the role at Hayley Menzies.
Write a Personal Note: When you send in your application, include a short note explaining why this role excites you. Be genuine and let your passion for fashion and digital marketing shine through. We love seeing enthusiasm!
Show Off Your Skills: Make sure to mention any specific skills that align with the job description, like experience with Shopify or Klaviyo. If you've got a knack for organisation or customer care, let us know how you’ve used those skills in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Hayley Menzies
✨Know Your Stuff
Before the interview, dive deep into Hayley Menzies as a brand. Familiarise yourself with their signature knitwear and eclectic prints. Understanding their 'refined rebel' spirit will help you connect your passion for fashion with what they stand for.
✨Showcase Your Skills
Be ready to discuss your organisational skills and attention to detail. Prepare examples from your studies or previous experiences where you've successfully managed tasks or projects, especially if they relate to e-commerce or digital marketing.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team. Inquire about their current e-commerce strategies or how they approach customer care. This shows your genuine interest and helps you understand how you can contribute.
✨Demonstrate Your Digital Savvy
Since the role involves various digital tools like Shopify and Klaviyo, mention any relevant experience you have with these platforms. If you haven't used them before, express your eagerness to learn and adapt quickly to new systems.