Boutique Manager in London

Boutique Manager in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Hayley Menzies

At a Glance

  • Tasks: Lead our new boutique, create a personal and inspiring shopping experience.
  • Company: Hayley Menzies, a contemporary luxury fashion brand based in London.
  • Benefits: Generous staff discount, seasonal wardrobe allowance, and creative work environment.
  • Other info: Exciting opportunity for growth in a vibrant community.
  • Why this job: Shape a new boutique and collaborate closely with the founder.
  • Qualifications: 2+ years in retail leadership, passion for luxury fashion, and strong relationship skills.

The predicted salary is between 30000 - 40000 £ per year.

Hayley Menzies is a contemporary luxury fashion brand based in London, specializing in silk, knitwear, and timeless pieces for individuals with a bold and refined style. Founded in 2011, the brand emerged from Hayley's passion for design and her creative journey through London's vibrant culture and global experiences.

Hayley Menzies is seeking a passionate and entrepreneurial Store Manager to lead our new King's Road boutique. This is an exciting opportunity for an ambitious Assistant Store Manager or experienced retail supervisor ready to take the next step in their career. As we move into a new boutique space on King's Road later this summer, you'll play a key role in shaping its next chapter - creating a destination that feels personal, inspiring and unmistakably Hayley Menzies.

More than simply managing a store, you'll take ownership of the space, building meaningful relationships with customers, nurturing a loyal local community and bringing fresh ideas that elevate the in-store experience. Working closely with our founder and head office team, you'll help create a boutique that feels welcoming, creative and full of discovery.

Key Responsibilities
  • Deliver an exceptional and highly personalised customer experience
  • Build and maintain strong relationships with customers through clientelling and community engagement
  • Lead, motivate and develop a small retail team
  • Take ownership of the day-to-day running and presentation of the boutique
  • Drive sales performance and monitor key commercial metrics
  • Manage stock replenishment, inventory control and regular stocktakes
  • Create staff rotas and oversee day-to-day scheduling
  • Support the planning and execution of in-store events, sample sales and pop-ups
  • Act as a brand ambassador within the King's Road community
  • Work closely with the founder and head office team to bring new ideas and initiatives to life
About You
  • 2+ years' experience in an Assistant Store Manager, Senior Supervisor or similar retail leadership role
  • Passionate about luxury fashion, styling and customer experience
  • Naturally relationship-driven and confident building a loyal client base
  • Highly organised with strong operational skills
  • Experience managing and developing a small team
  • Commercially aware and comfortable working towards sales targets
  • Proactive, entrepreneurial and excited by taking ownership of a space
  • Creative, energetic and full of ideas
  • Strong personal style and genuine affinity with the Hayley Menzies brand
What We Offer
  • The opportunity to step into your first Store Manager role
  • The chance to shape and lead a new Hayley Menzies boutique
  • Close collaboration with the founder and senior leadership team
  • A creative, entrepreneurial and supportive working environment
  • Generous staff discount and seasonal wardrobe allowance

To apply, please email hayley@hayleymenzies.com with a cover note of why you want to join us, and your CV. Thank you!

Boutique Manager in London employer: Hayley Menzies

Hayley Menzies is an exceptional employer, offering a unique opportunity for aspiring retail leaders to step into a Store Manager role at our new boutique on King's Road. With a creative and supportive work culture, employees are encouraged to bring fresh ideas to life while building meaningful relationships with customers in a vibrant community. The generous staff discount and seasonal wardrobe allowance further enhance the appeal of working with a brand that values passion, style, and personal growth.

Hayley Menzies

Contact Details:

Hayley Menzies Recruitment Team

We think you need these skills to ace Boutique Manager in London

Customer Experience Management
Relationship Building
Team Leadership
Operational Skills
Sales Performance Monitoring
Inventory Control
Event Planning