At a Glance
- Tasks: Support engineers by managing critical machine parts and delivering excellent customer service.
- Company: Join Hayley Dexis, the UK's largest independent engineering distributor.
- Benefits: Earn £16,640, enjoy 23+ days holiday, and receive ongoing training.
- Other info: Enjoy a supportive team environment with clear progression into permanent roles.
- Why this job: Kick-start your engineering career with real-world experience and a recognised apprenticeship.
- Qualifications: Motivated individuals with GCSEs in English and Maths; no prior experience needed.
The predicted salary is between 16640 - 16640 £ per year.
- Customer focused Engineering Stores Apprentice
- Sherburn (On client site) | Full Time | Apprenticeship Opportunity
- Kick-start your career in the engineering sector
Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK.
We currently employ over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
Hayley Dexis is looking for a
Customer-Facing Engineering Stores Apprentice to join our onsite team supporting a busy manufacturing environment in Sherburn.
This is not your typical warehouse role
— it’s an exciting opportunity to start a long-term career in engineering stores, procurement, and operations , working directly with engineers and site teams where your work has a real impact.
About the role
You’ll be based onsite at a customer’s facility, working in a customer-facing engineering stores environment .
You’ll play a key role in making sure critical machine parts and components are available when needed — helping to keep operations running efficiently and reduce downtime.
This is a hands-on role where you’ll learn how stores, engineering, and customer service come together in a real working environment.
Successful candidates will undertake an apprenticeship in Customer Service. The level of qualification will depend on what current level of qualification you have achieved already.
- What you’ll learn and do
- Deliver excellent customer service , building relationships with engineers and site teams
- Manage and organise engineering parts and machine components
- Support the procurement and ordering of critical spares
- Balance stock availability with cost control and efficiency
- Maintain high standards through continuous improvement
- Carry out key stores duties such as goods in, stock checks, and organisation
- What you’ll gain
This role is designed as a career pathway, not just an apprenticeship .
- Real-world experience in a customer-facing engineering environment
- A recognised Customer Service apprenticeship
- Clear progression into permanent and senior roles
- What we’re looking for
We’re looking for someone who is motivated, hands-on, and eager to start building a career in a customer-facing engineering environment .
- A natural customer service mindset with good communication skills
- Confident working with people and building positive relationships
- A willingness to learn and get stuck into a hands-on role
- Good attention to detail and problem-solving skills
- An interest in the sector
- Reliable, enthusiastic, and keen to build a long-term career
- GCSEs (or equivalent), including English and Maths
- Basic IT skills (e. g. Microsoft Office)
- Able to travel to site and be based locally
No prior experience needed — just a great attitude and willingness to learn.
Why join us?
- A genuine career pathway, not just a job
- Supportive team with responsibility from day one
- Ongoing training and development
- Salary of £16,640 + funded apprenticeship
- 23+ days holiday + bank holidays
- The recruitment process
Process
- In addition to your CV. Please submit a covering letter detailing why you are interested in this apprenticeship and what you can bring.
- Initial Screening – Ongoing throughout advertising window.
- Online assessment
- Video Interview with our Early Careers team
- Face to face final stage interview at our Normanton office
Finally...
We know sometimes you might feel that you don't meet the criteria or have a question you would like to ask - we're here to help so please ask us!
You can contact us here; careers@hayley-group. co. uk
We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.
Please inform our careers team if you require any adjustments throughout the recruitment process.
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Customer focused Engineering Stores Apprentice in Sherburn in Elmet employer: Hayley Group
At Hayley Dexis, we pride ourselves on our strong reputation built over five decades, with a focus on stock, service, and our dedicated people. As an Onsite Manager in Kitts Green, Birmingham, you will be part of a vibrant work culture that values customer service and employee development, offering competitive benefits such as 23 days annual leave, life assurance, and access to wellness programmes. Join us during this exciting growth phase and take advantage of training opportunities through the Hayley Academy, ensuring your career flourishes while making a meaningful impact on our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Customer focused Engineering Stores Apprentice in Sherburn in Elmet
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Hayley Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Hayley Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Hayley Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customer focused Engineering Stores Apprentice in Sherburn in Elmet
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Hayley Group:This is your chance to really connect with the team at Hayley Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Hayley Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Hayley Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Hayley Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Hayley Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
