At a Glance
- Tasks: Engage with customers, process orders, and provide expert assistance at our trade counter.
- Company: Join Hayley Dexis, a leading company with a strong reputation in customer service.
- Benefits: Enjoy 23 days annual leave, a company car, wellness programmes, and training opportunities.
- Other info: Flexible recruitment process and support for applicants needing adjustments.
- Why this job: Be part of an exciting growth phase and make a real impact in a dynamic environment.
- Qualifications: Experience in account management and knowledge of engineering products are essential.
The predicted salary is between 30000 - 40000 £ per year.
Job Type: Permanent
Location: Redruth, Cornwall
Hours: 40 hours per week, Monday – Friday
Competitive Salary & Benefits
At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1300 people, doing things the "Hayley Way" along with industry leading customer service are central to our success. We’re excited to offer a brilliant opportunity for a brand-new Account Manager to be based at our busy and experienced branch in Redruth.
About the Account Manager role:
- You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders.
- Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers.
- You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.
We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in account management as well as a background in engineering or manufacturing.
What we’re looking for in our Account Manager:
- Knowledge of MRO/Engineering products is essential for this role.
- Prior account management experience or experience within a customer service / administrative environment.
- Excellent negotiation and communication skills.
- Self‑motivated, with strong organisational and time‑management skills.
- Ability to work independently and as part of a team.
- Work well under pressure in a fast‑paced environment.
What you’ll get in return:
- From 23 days annual leave (plus public/bank holidays).
- Company car.
- Life assurance cover (x2 salary).
- Invitation to healthcare schemes.
- Company pension scheme.
- Wellness programmes.
- Uniform and PPE provided.
- Training and development provided through our own Hayley Academy.
What to expect from our recruitment process:
- Initial screening.
- Microsoft Teams interview with our Talent Acquisition Advisor.
- Face to face interview either in‑person or Microsoft Teams.
- Decision outcome.
We’ll close this role on Thursday 9th July, but may do so earlier if we receive strong interest so don’t miss out.
A final note... Not sure you tick every box? Please don’t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at careers@hayley-group.co.uk.
Account Manager in Redruth employer: Hayley Group
At Hayley Dexis, we pride ourselves on our strong reputation built over five decades, with a focus on stock, service, and our dedicated people. As an Account Manager in our vibrant Redruth branch, you'll enjoy a supportive work culture that values employee growth through our Hayley Academy, competitive benefits including a company car and wellness programmes, and the opportunity to be part of a dynamic team driving our exciting growth phase. Join us to make a meaningful impact while enjoying a fulfilling career in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Redruth
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Hayley Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hayley Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Redruth
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hayley Group:When writing your cover letter, make sure to tailor your message specifically for Hayley Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hayley Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hayley Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hayley Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hayley Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
