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- Tasks: Manage stock, assist engineers, and liaise with customers on-site.
- Company: Join Hayley Dexis, the UK's largest independent engineering distributor.
- Benefits: Enjoy 23 days leave, training, pension, and wellness programmes.
- Why this job: Be the face of innovation and provide top-notch customer service.
- Qualifications: Experience in engineering or manufacturing, with strong communication skills.
- Other info: Great career prospects and a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
Hayley Dexis has an opportunity for an Onsite Stores Support to work with our onsite customer operation team based in the Loughborough area. Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting‑edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry‑leading customer service.
About the Onsite Stores Support role:
The Stores Operative role is based within our customer site. Reporting to the Onsite Manager you will be working collaboratively with the customers engineering team. The role has a broad range of responsibilities from managing the stores, stock control, sourcing and ordering spare parts, managing deliveries, dealing with ad hoc parts requests and emailing requests for quotes for the customer. You’ll need to be a confident communicator in dealing and managing the customer, being the face of Hayley on‑site.
The ideal candidate will have a good mix of warehouse and/or stores experience with stock checking experience, coupled with excellent computer skills. An engineering background or manufacturing sector background is preferable.
Key responsibilities as our Onsite Stores Support:
- Assist in raising sales orders for the onsite customer.
- Liaise with the customer on requirements or concerns raised.
- Carry out daily/weekly stock checks to reflect the requirements of the Contract.
- Manage workshop consumables.
- Assist engineers in issuing spares required from the Stores.
- Add new items to stock as required, label products and store racking to suit.
- Book in all deliveries on the required systems and put the spares away in the stores or allocated order collection points for engineers.
What we’re looking for in our Onsite Stores Support:
- Engineering or manufacturing sector experience preferable.
- Warehouse/Stores background with stock checking experience.
- Full driving licence is preferable.
- Customer‑focused, driven to provide consistently high levels of service.
- Good level of computer skills, including Microsoft Office.
- Good level of communication and numerical skills.
- Ability to prioritise workload and time management.
What you’ll get in return:
- From 23 days annual leave (plus public/bank holidays) increased with length of service.
- Training provided through our own Hayley Academy.
- Company pension (if eligible).
- Life Assurance cover (x2 salary).
- Invitation to healthcare schemes.
- Wellness programmes.
- Uniform and PPE provided.
- Excellent opportunities and career prospects available.
The recruitment process:
- Adverts will close on Sunday 3rd May 2026.
- The advert will close should a suitable person be identified during the advertising window, so please submit applications or notes of interest ASAP!
- Our process includes shortlisting throughout the advertising window, Teams interview with our Talent Acquisition Partner, and face‑to‑face interview in branch location.
- Candidates selected for final interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations.
Finally… We know sometimes you might feel that you don’t meet the criteria or have a question you’d like to ask – we’re here to help so please ask us! You can contact us here: We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Onsite Store Support – Loughborough Area we’d love to hear from you!
Onsite Stores Support employer: Hayley Group
Contact Detail:
Hayley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Stores Support
✨Tip Number 1
Get to know the company! Research Hayley Dexis and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As the face of Hayley on-site, you'll need to confidently interact with customers and engineers. Role-play common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Prepare for the interview! Think about your past experiences in warehouse or stores roles and how they relate to the Onsite Stores Support position. Be ready to discuss specific examples that highlight your skills and achievements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Hayley Dexis team. Don’t wait too long – apply ASAP!
We think you need these skills to ace Onsite Stores Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Onsite Stores Support role. Highlight your relevant experience in warehouse or stores management, and don’t forget to mention any engineering background you might have. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Hayley Dexis. Share specific examples of your customer service skills and stock management experience. We love a good story that showcases your passion!
Show Off Your Communication Skills: Since you’ll be the face of Hayley on-site, it’s crucial to demonstrate your communication skills in your application. Whether it’s through your CV or cover letter, make sure to convey your ability to liaise effectively with customers and colleagues alike. We’re all about teamwork!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our fantastic team. We can’t wait to hear from you!
How to prepare for a job interview at Hayley Group
✨Know Your Stuff
Make sure you brush up on your knowledge of engineering products and consumables. Familiarise yourself with the types of items you'll be managing, like hydraulics and PPE. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As the face of Hayley on-site, you'll need to communicate effectively with both the customer and the engineering team. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully managed customer interactions in the past.
✨Demonstrate Your Organisational Skills
The role involves stock control and managing deliveries, so be ready to discuss your experience with these tasks. Bring examples of how you've prioritised workloads or improved efficiency in previous roles. This will highlight your ability to handle the responsibilities of the Onsite Stores Support position.
✨Prepare for Practical Scenarios
Expect to face situational questions during the interview. Think about how you would handle specific challenges, like dealing with an urgent parts request or managing stock discrepancies. Practising these scenarios can help you feel more prepared and confident during the interview.