At a Glance
- Tasks: Engage with customers, process orders, and provide expert assistance at our trade counter.
- Company: Join Hayley Dexis, the UK's largest independent distributor of engineering products.
- Benefits: Enjoy competitive salary, 23 days leave, training, and wellness programmes.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Experience in internal sales or customer service; engineering background is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Hayley Dexis has an exciting opportunity available for an enthusiastic Internal Sales person to join our well-established and experienced team based at our branch in Normanton. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits.
Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting‑edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry‑leading customer service.
About the role
You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk‑in customers. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross‑over sectors.
Working hours
40 hours per week, Monday – Friday. 08:00 – 17:00 with 1hr lunch. There is flexibility with these hours if needed.
What we're looking for in our Internal Sales person
- Knowledge of MRO/Engineering products is ideal, but full training will be provided
- Prior internal sales experience or experience within a customer service / administrative environment.
- Excellent negotiation and communication skills
- Self‑motivated, with strong organisational and time‑management skills
- Ability to work independently and as part of a team
- Work well under pressure in a fast‑paced environment
What you'll get in return
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- Training provided through our own Hayley Academy
- Company pension
- Life Assurance cover (x2 salary)
- Invitation to healthcare scheme
- Wellness programmes
- Uniform and PPE provided
- Excellent opportunities and career prospects available.
Internal Sales in Normanton employer: Hayley Group
Hayley Dexis is an exceptional employer, offering a vibrant work culture where innovation and excellence are at the forefront. Located in Normanton, our team enjoys competitive salaries, comprehensive benefits including wellness programmes and a robust training framework through the Hayley Academy, ensuring ample opportunities for personal and professional growth. Join us to be part of a supportive environment that values each employee as a cornerstone of our success.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales in Normanton
✨Tip Number 1
Get to know the company! Research Hayley Dexis and understand their products and values. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experience and how it relates to the role. Highlight your communication skills and any relevant achievements to impress the hiring team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and potentially a referral, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Hayley Dexis.
We think you need these skills to ace Internal Sales in Normanton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Internal Sales role. Highlight any previous sales or customer service experience, especially in engineering or manufacturing, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you want to join Hayley Dexis and how your background makes you a great candidate.
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers, make sure your application showcases your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Hayley Group
✨Know Your Products
Familiarise yourself with the engineering products and consumables that Hayley Dexis offers. Understanding the basics of hydraulics, bearings, and tools will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare examples from your previous internal sales experience where you successfully upsold or resolved customer queries. Be ready to discuss how you handle objections and negotiate effectively, as these skills are crucial for the role.
✨Demonstrate Proactivity
During the interview, highlight instances where you took the initiative in your past roles. Whether it was following up on leads or improving a process, showing that you’re self-motivated will resonate well with the team at Hayley Dexis.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
