At a Glance
- Tasks: Engage with customers, process orders, and provide expert assistance at our trade counter.
- Company: Join Hayley Dexis, the UK's largest independent distributor of engineering products.
- Benefits: Enjoy competitive salary, 23 days leave, training, and wellness programmes.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Experience in internal sales or customer service; engineering knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Hayley Dexis has an exciting opportunity available for an enthusiastic Internal Sales person to join our well-established and experienced team based at our branch in Normanton. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting‑edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry‑leading customer service.
About the role: You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk‑in customers. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross‑over sectors.
Working hours: 40 hours per week, Monday – Friday. 08:00 – 17:00 with 1hr lunch. There is flexibility with these hours if needed.
What we're looking for in our Internal Sales person:
- Knowledge of MRO/Engineering products is ideal, but full training will be provided
- Prior internal sales experience or experience within a customer service / administrative environment
- Excellent negotiation and communication skills
- Self‑motivated, with strong organisational and time‑management skills
- Ability to work independently and as part of a team
- Work well under pressure in a fast‑paced environment
What you'll get in return:
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- Training provided through our own Hayley Academy
- Company pension
- Life Assurance cover (x2 salary)
- Invitation to healthcare scheme
- Wellness programmes
- Uniform and PPE provided
- Excellent opportunities and career prospects available.
Engineering Internal Sales Specialist – Training & Benefits in Normanton employer: Hayley Group
Hayley Dexis is an exceptional employer, offering a dynamic work environment in Normanton where innovation and excellence are at the forefront of our operations. With a strong commitment to employee development through our Hayley Academy, competitive benefits including a generous leave policy and wellness programmes, and a supportive team culture, we empower our staff to thrive and grow within the largest independent distributor of engineering products in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Internal Sales Specialist – Training & Benefits in Normanton
✨Tip Number 1
Get to know the company! Research Hayley Dexis and understand their products and values. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous experience in internal sales can benefit the team. Highlight any relevant skills, especially in engineering or customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and potentially a referral, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Hayley Dexis team.
We think you need these skills to ace Engineering Internal Sales Specialist – Training & Benefits in Normanton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for internal sales and engineering shine through. We want to see that you're excited about the role and ready to contribute to our team!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in internal sales or customer service. We love seeing how your background aligns with what we do at Hayley Dexis.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Hayley Group
✨Know Your Products
Familiarise yourself with the engineering products and consumables that Hayley Dexis offers. Understanding the basics of hydraulics, bearings, fasteners, and other MRO items will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Sales Skills
Prepare examples from your previous internal sales experience where you successfully handled customer queries or upsold products. Be ready to discuss how you can apply these skills in a fast-paced environment like Hayley Dexis.
✨Practice Communication
Since this role involves a lot of phone interaction and face-to-face customer service, practice your communication skills. Role-play common scenarios with a friend to ensure you can convey information clearly and effectively.
✨Demonstrate Proactivity
Think of ways you can go above and beyond in the role. Prepare to discuss how you would follow up on outstanding enquiries or suggest improvements to the sales process, showing that you're self-motivated and ready to contribute from day one.
