At a Glance
- Tasks: Engage with customers, process orders, and provide expert assistance at our trade counter.
- Company: Join Hayley Dexis, the UK's largest independent distributor of engineering products.
- Benefits: Enjoy 23 days annual leave, training, pension, and wellness programmes.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Experience in internal sales or customer service; engineering background is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Hayley Dexis has an exciting opportunity for an enthusiastic Internal Sales person to join our well‑established team based at our branch in Normanton. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting‑edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry‑leading customer service.
About the role
You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk‑in customers. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross‑over sectors.
Working hours
40 hours per week, Monday – Friday. 08:00 – 17:00 with 1hr lunch. There is flexibility with these hours if needed.
Qualifications
- Knowledge of MRO/Engineering products is ideal, but full training will be provided
- Prior internal sales experience or experience within a customer service / administrative environment.
- Excellent negotiation and communication skills
- Self‑motivated, with strong organisational and time‑management skills
- Ability to work independently and as part of a team
- Work well under pressure in a fast‑paced environment
Benefits
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- Training provided through our own Hayley Academy
- Company pension
- Life Assurance cover (x2 salary)
- Invitation to healthcare scheme
- Wellness programmes
- Uniform and PPE provided
- Excellent opportunities and career prospects available
Internal Sales Specialist – Engineering & Industrial Parts employer: Hayley Group
Hayley Dexis is an exceptional employer, offering a dynamic work environment in Normanton where innovation and excellence are at the forefront of our operations. With a strong commitment to employee development through our Hayley Academy and a range of benefits including competitive salaries, wellness programmes, and flexible working hours, we ensure that our team members thrive both personally and professionally. Join us and be part of a supportive culture that values your contributions and fosters career growth in the engineering and industrial parts sector.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Specialist – Engineering & Industrial Parts
✨Tip Number 1
Get to know the company inside out! Research Hayley Dexis and understand their products and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experience and how it relates to the role. Highlight your communication skills and any engineering knowledge you have, as this will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at Hayley Dexis.
We think you need these skills to ace Internal Sales Specialist – Engineering & Industrial Parts
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for sales and engineering shine through. We want to see that you're excited about the opportunity to join our team and contribute to our success!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in internal sales or customer service. We love seeing how your background aligns with what we do at Hayley Dexis, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see why you’re a great fit for the role!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Hayley Group
✨Know Your Products
Familiarise yourself with the engineering and industrial parts that Hayley Dexis distributes. Understanding products like hydraulics, bearings, and tools will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare examples from your previous experience where you successfully handled customer queries or upsold products. Be ready to discuss how you can apply these skills in a fast-paced environment, as this role requires proactive engagement with customers.
✨Practice Communication
Since you'll be on the phone and at the trade counter, practice clear and effective communication. Role-play common customer scenarios with a friend to refine your negotiation and problem-solving skills, ensuring you come across as confident and knowledgeable.
✨Demonstrate Team Spirit
Hayley Dexis values teamwork, so be prepared to discuss how you've collaborated with others in past roles. Share specific instances where you contributed to team success, showing that you can work well both independently and as part of a team.
