At a Glance
- Tasks: Engage with customers, process orders, and provide expert assistance at our trade counter.
- Company: Join Hayley Dexis, a leading company with a strong reputation in customer service.
- Benefits: Enjoy 23 days annual leave, life assurance, wellness programmes, and training opportunities.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a growing company while developing your sales skills.
- Qualifications: Experience in internal sales or customer service; engineering knowledge is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Job Type: Permanent
Location: Halesowen, West Midlands
Hours: 40 hours per week, Monday – Friday plus 1 in 6 Saturday mornings
Competitive Salary & Benefits
At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1,400 people, doing things the “Hayley Way” along with industry leading customer service are central to our success. We’re excited to offer a brilliant opportunity for an Internal Sales person to make a real impact based at our Headquarters in Halesowen.
About the Internal Sales role:
- You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders.
- Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers.
- You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.
We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors.
What we’re looking for in our Internal Sales person:
- Knowledge of MRO/Engineering products is ideal, but full training will be provided.
- Prior internal sales experience or experience within a customer service / administrative environment.
- Excellent negotiation and communication skills.
- Self-motivated, with strong organisational and time-management skills.
- Ability to work independently and as part of a team.
- Work well under pressure in a fast-paced environment.
What you’ll get in return:
- From 23 days annual leave (plus public/bank holidays).
- Life assurance cover (x2 salary).
- Invitation to healthcare schemes.
- Company pension scheme.
- Wellness programmes.
- Uniform and PPE provided.
- Training and development provided through our own Hayley Academy.
What to expect from our recruitment process:
- Initial screening.
- Microsoft Teams interview with our Talent Acquisition Advisor.
- Face to face interview either in-person or Microsoft Teams.
- Decision outcome.
We’ll close this role on 27th September, but may do so earlier if we receive strong interest so don’t miss out.
A final note... Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at careers@hayley-group.co.uk.
Internal Sales in Halesowen employer: Hayley Group
At Hayley Dexis, we pride ourselves on fostering a dynamic and inclusive work environment where our employees are at the heart of our success. As a Mobile Hydraulic Technician based in Halesowen, you'll enjoy competitive benefits, including generous annual leave, a company vehicle, and access to wellness programmes, all while being part of a supportive team that values your expertise and encourages professional growth through our Hayley Academy. Join us in delivering exceptional service and building lasting customer relationships in a role that promises variety and impact every day.
