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- Tasks: Be the welcoming face of our new HQ, providing exceptional service to visitors.
- Company: Join Hayley Dexis, the UK's largest independent distributor of engineering products.
- Benefits: Enjoy competitive salary, generous leave, wellness programmes, and career growth opportunities.
- Other info: Dynamic team with a focus on professional development and support.
- Why this job: Make a memorable impact while working in a state-of-the-art environment.
- Qualifications: Strong IT skills, confident communicator, and experience in front of house roles.
The predicted salary is between 25000 - 30000 £ per year.
Due to exciting new expansion, Hayley Dexis is looking for a Front Desk Executive / Corporate Receptionist based at our brand new, state of the art HQ in Halesowen. Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the Front Desk Executive / Corporate Reception role:
This is a brilliant opportunity to join Hayley at a time of significant growth. You’ll be working from our new purpose-built, state of the art HQ in Halesowen with some flexibility to cover other sites as required, ensuring continuity of service and maintaining consistent standards of client care. You’ll be the face of Hayley creating an exceptional first impression and professional front of house ‘service with a smile’ experience. You’ll greet and settle all visiting staff, customers and guests creating a warm and welcoming environment that people have come to expect from Hayley.
As well as being immaculately well presented and having a professional demeanour, we are looking for successful candidates to be extremely confident communicators with the ability to work autonomously. You’ll be adept at problem solving, remaining calm under pressure, proactively supporting the needs of our staff, clients and business partners. Your ability to resolve queries and issues will be the cornerstone to your success in this role.
Daily tasks will include:
- Managing site stationery and kitchen supplies
- Logging visitors in and out
- Serving beverages
- Meeting room set up / clear down
- Dealing with any maintenance problems
- Arranging transport and accommodation for the group
- Ordering from external caterers as appropriate
We’re looking for someone who is passionate about providing an exceptional and memorable experience for all visitors at HQ.
What we are looking for:
- Excellent IT skills – experience of using MS Office suite of products i.e. Email, Word, Excel, PowerPoint
- Experience of calendar management, scheduling, room booking arrangements and diary management
- Experience using telephone systems
- Ability to multitask and effectively prioritise
- Smart and professional appearance
- Confident in dealing with our staff, customers and guests up to Board level
- Fast learner with the ability to work on an autonomous basis
- Experience in similar lead front of house position from sectors including hospitality, retail or high-end service environments
- Someone who takes pride in maintaining a tidy and clean working environment
- Experience of maintaining the highest H&S standards and evacuation procedures in collaboration with SHEQ Department
Working hours: 40 hours per week Monday to Friday 8am – 4:30pm. This is based on-site Monday to Friday.
What you’ll receive in return:
- Competitive salary
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- In-house training provided through Hayley Inspire
- Company pension
- Free Death in Service cover (x2 salary)
- Invitation to healthcare scheme
- Wellness programmes
- Uniform and PPE provided
- Excellent opportunities and career prospects available
The recruitment process:
- Adverts will close on 2nd April 2026
- Initial Screening – Ongoing throughout advertising window
- Teams / Video Interview with our Talent Acquisition Partner
- Face to face final stage interview
- Interviews will be held at our Halesowen offices
- Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations
Finally... We know sometimes you might feel that you don't meet the criteria or have a specific question - we’re here to help so please ask us! You can contact us at careers@hayley-group.co.uk. We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Click ‘apply’ now to become our Front Desk Executive / Corporate Receptionist and join the team!
Front Desk Executive in Halesowen employer: Hayley Group
Contact Detail:
Hayley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Executive in Halesowen
✨Tip Number 1
Make sure you research Hayley Dexis and their values before your interview. Knowing about their commitment to customer service and their expansion plans will help you stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your communication skills! As the face of the company, you'll need to be confident and articulate. Try role-playing common front desk scenarios with a friend to get comfortable with handling various situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front desk role. Make sure you look smart and professional, reflecting the high standards that Hayley Dexis is known for.
✨Tip Number 4
Don’t hesitate to ask questions during your interview. It shows you're engaged and interested. Plus, it’s a great way to clarify any doubts about the role or the company culture. We’re here to help you shine!
We think you need these skills to ace Front Desk Executive in Halesowen
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A friendly tone can make a great first impression.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the job description. We’re looking for skills in customer service, communication, and multitasking, so showcase those experiences that demonstrate your fit for the Front Desk Executive role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long paragraphs to ensure we can quickly see your key qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Hayley Dexis!
How to prepare for a job interview at Hayley Group
✨Know the Company Inside Out
Before your interview, take some time to research Hayley Dexis. Understand their products, values, and recent expansions. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Dress to Impress
As a Front Desk Executive, your appearance is crucial. Make sure to dress smartly and professionally for the interview. A polished look will help you make a great first impression, which is key for this role.
✨Practice Your Communication Skills
Since you'll be the face of the company, practice clear and confident communication. Prepare answers to common interview questions and consider doing mock interviews with friends or family to build your confidence.
✨Showcase Your Problem-Solving Abilities
Think of examples from your past experiences where you've successfully resolved issues or handled difficult situations. Be ready to discuss these during the interview, as problem-solving is a cornerstone of the role.