Job Type: Apprenticeship
Location: Halesowen
Hours: 40 hours per week
Apprenticeship wage & Benefits
At Hayley Dexis we've built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do.
We are entering an exciting period of growth and our 1300 people, doing things the "Hayley Way" along with industry leading customer service are central to our success.
We're excited to offer a fantastic opportunity for a Business Administration Apprentice to join our International Logistics team within a busy and supportive environment.
About the Role
As a Business Administration Apprentice, you'll gain valuable hands-on experience supporting the transportation of international shipments and ensuring goods move efficiently through the import and export process.
Working alongside experienced colleagues, you'll develop a strong understanding of logistics, customs compliance, administration, and customer service while building skills that will support a long-term career within the business.
You will learn how to:
- Support international shipments, bookings and customs processes
- Communicate with customers, suppliers and colleagues by phone and email
- Prepare shipping documentation and maintain accurate records
- Track deliveries and provide shipment updates
- Use company systems to process orders and create shipping documents
- Work with warehouse, logistics and sales teams to deliver excellent customer service and resolve issues efficiently
Following successful completion of the apprenticeship, there may be opportunities to progress into roles within Logistics, Customs Compliance, Supply Chain, or Business Administration.
About the Apprenticeship
- Apprenticeship in Business Administration level 3
- Duration: typically 18 months
- Study and coursework completed during working hours
- Ongoing support from a training provider and your manager
- Opportunity to gain practical experience within an international business environment
What We're Looking For
- A genuine interest in business administration, logistics, or supply chain operations
- Good knowledge of Microsoft Office, particularly Excel and Word
- Excellent attention to detail and accuracy
- Strong organisation skills
- Good written and verbal communication skills
- Ability to interpret and understand written information and procedures
- 5 GCSEs (or equivalent) including English and Maths
No prior experience is required, just a positive attitude, willingness to learn and a commitment to developing new skills.
What You'll Get in Return
- Apprenticeship salary of £16,640
- From 23 days annual leave (plus public/bank holidays)
- Training and development through our own Hayley Academy
- Hands-on experience in international logistics and business operations
- Career development opportunities across the Hayley Group
What to Expect from Our Recruitment Process
- Initial screening
- Online assessment
- Microsoft Teams interview with our Early Careers team
- Face-to-face interview
- Decision outcome
A Final Note...
Need any reasonable adjustments? Just give our Talent Acquisition team a shout.
Any questions on your mind? Please reach out to us at careers@hayley-group.co.uk.
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Business Admin Apprentice in Halesowen employer: Hayley Group
At Hayley Dexis, we pride ourselves on fostering a dynamic and inclusive work environment where our employees are at the heart of our success. As a Mobile Hydraulic Technician based in Halesowen, you'll enjoy competitive benefits, including generous annual leave, a company vehicle, and access to wellness programmes, all while being part of a supportive team that values your expertise and encourages professional growth through our Hayley Academy. Join us in delivering exceptional service and building lasting customer relationships in a role that promises variety and impact every day.
