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- Tasks: Manage and optimise our eCommerce platform for B2B and B2C sales.
- Company: Join HAYLEY DEXIS, the UK's largest independent MRO engineering products distributor.
- Benefits: Enjoy 23 days annual leave, in-house training, and a fun, inclusive work environment.
- Why this job: Be part of a dynamic team that values autonomy and empowers your growth.
- Qualifications: Experience with eCommerce platforms and knowledge of digital marketing strategies required.
- Other info: Flexible recruitment process; we encourage all to apply, even if unsure about meeting criteria.
The predicted salary is between 28800 - 42000 £ per year.
HAYLEY DEXIS is the largest independent distributor of MRO engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,200 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
We’re seeking a proactive and enthusiastic eCommerce Executive to join the growing, fast paced eCommerce Division at our Head Office in Halesowen.
About the role
This is a varied position which oversees the functionality, user experience, and performance of the company’s e-commerce platform, ensuring the websites are optimised for B2B and B2C sales.
In a typical day you could be setting up online customer catalogues, leading on your own projects or putting your developer skills to good use.
You’ll be supporting our 50+ branches around the UK and their new customer set up’s, offering web-based solutions and leading on customer demos when needed.
You’ll collaborate with developers to ensure the platform is secure, fast, and user-friendly
We’ll help you to develop knowledge and understanding of all internal systems and processes, with an emphasis on our eCommerce platform and MDM system.
At Hayley Dexis we believe in empowering our people in and as a result you enjoy autonomy to really get on in your role.
So, if you are someone with eCommerce executive level experience with sound programming and systems knowledge, are you passionate about customer service and eager to learn then we want to hear from you!
What we’re looking for;
- Excellent communication, time management and organisational skills and can work to deadlines and targets.
- Strong problem-solving skills and the ability to handle multiple projects in a fast-paced environment.
- Strong written and verbal communication skills (especially for email and chat support)
- Confident with all Microsoft Office packages particularly Excel and Outlook.
- An understanding of e-commerce platforms, for example Netalogue, Magento, Shopware, or similar
- Knowledge of MRO/Engineering products is desirable, however not essential.
- Some knowledge of SQL/HTML/CSS/JS or other web development skills
- Knowledge of procurement systems like SAP Ariba, Coupa, Jaggaer, Oracle or similar, however not essential.
- Knowledge of SEO, SEM, PPC, and digital marketing strategies including social media and email marketing, but not essential
What you’ll get in return
- 23 days annual leave
- In-house training.
- Company pension.
- Fun and inclusive working environment.
- Gift voucher incentives and opportunities to win quarterly recognition awards.
- Wellness initiatives, including Bike2Work and healthcare scheme.
- Uniform and PPE provided if required.
- Excellent opportunities and career prospects are available.
The recruitment process
Adverts will close on Sunday 31st August (we will extend should this be required)
Shortlisted applicants with have an initial screen meeting over teams with our Talent Acquisition Partner.
Interviews will be held at our Halesowen offices.
Candidates selected for interview will be asked to prepare a for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.
Finally…
We know sometimes you might feel that you don\’t meet the criteria or have a burning question – we\’re here to help so please ask us! You can contact us here;careers@hayley-group.co.uk
We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.
Please inform our careers team if you require any adjustments throughout the recruitment process.
Click ‘apply’ now to become our eCommerce Support and join the team!
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eCommerce Executive employer: Hayley Group
Contact Detail:
Hayley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Executive
✨Tip Number 1
Familiarise yourself with the specific eCommerce platforms mentioned in the job description, such as Netalogue, Magento, and Shopware. Having hands-on experience or even a basic understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of SEO, SEM, and PPC strategies. Being able to discuss how these digital marketing techniques can enhance the company's online presence will demonstrate your proactive approach and understanding of the role.
✨Tip Number 3
Prepare to showcase your problem-solving skills during the interview. Think of examples where you've successfully managed multiple projects or resolved issues in a fast-paced environment, as this is crucial for the eCommerce Executive role.
✨Tip Number 4
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Be ready to discuss how you would support branches and customers through demos and web-based solutions, highlighting your customer service passion.
We think you need these skills to ace eCommerce Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the eCommerce Executive position. Tailor your application to highlight relevant experience in e-commerce platforms and digital marketing strategies.
Highlight Relevant Skills: In your CV and cover letter, emphasise your knowledge of e-commerce platforms like Netalogue or Magento, as well as your familiarity with SEO, SEM, and digital marketing. Mention any programming skills you possess, such as SQL, HTML, CSS, or JavaScript.
Showcase Problem-Solving Abilities: Provide examples in your application that demonstrate your strong problem-solving skills and ability to manage multiple projects in a fast-paced environment. This will show that you can handle the demands of the role effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Make sure to express your passion for customer service and eagerness to learn, as these are key attributes they are looking for.
How to prepare for a job interview at Hayley Group
✨Know Your eCommerce Platforms
Familiarise yourself with the eCommerce platforms mentioned in the job description, such as Netalogue, Magento, and Shopware. Be prepared to discuss your experience with these systems and how you can leverage them to enhance user experience and performance.
✨Showcase Your Digital Marketing Knowledge
Brush up on SEO, SEM, PPC, and digital marketing strategies. Be ready to share examples of how you've successfully implemented these strategies in previous roles, as this will demonstrate your understanding of driving online sales.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific challenges you've faced in past roles and how you resolved them. Highlight your ability to manage multiple projects in a fast-paced environment, as this is crucial for the eCommerce Executive position.
✨Communicate Effectively
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Be prepared to engage in discussions about customer service and how you can contribute to enhancing the customer experience.