At a Glance
- Tasks: Engage with customers, process orders, and provide expert assistance at our trade counter.
- Company: Join Hayley Dexis, a leading company known for outstanding customer service and a supportive culture.
- Benefits: Enjoy 23 days annual leave, life assurance, wellness programmes, and training opportunities.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing team where your energy and passion make a real difference.
- Qualifications: Experience in internal sales or customer service; engineering background is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Job Type: Permanent
Location: Burton-Upon-Trent, Staffordshire (On-Site)
Hours: 40 hours per week
Competitive Salary & Benefits
At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the “Hayley Way” and delivering industry leading customer service are central to our success. We’re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.
About the role
You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross‑over sectors.
What we’re looking for in our Internal Sales Executive:
- Knowledge of MRO/Engineering products is ideal, but full training will be provided
- Prior internal sales experience or experience within a customer service / administrative environment
- Excellent negotiation and communication skills
- Self‑motivated, with strong organisational and time‑management skills
- Ability to work independently and as part of a team
- Work well under pressure in a fast‑paced environment
What you’ll get in return:
- From 23 days annual leave (plus public/bank holidays)
- Life assurance cover (x2 salary)
- Invitation to healthcare schemes
- Company pension scheme
- Wellness programmes
- Uniform and PPE provided
- Training and development provided through our own Hayley Academy
We’ll close this role on Thursday 2nd July, but may do so earlier if we receive strong interest so don’t miss out. Not sure you tick every box? Please don’t let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us at careers@hayley-group.co.uk
Internal Sales Executive in Burton upon Trent employer: Hayley Group
At Hayley Dexis, we pride ourselves on fostering a dynamic and inclusive work environment in Burton-Upon-Trent, where our 1300 strong team embodies the 'Hayley Way' of delivering exceptional customer service. As an Internal Sales Executive, you will benefit from comprehensive training through our Hayley Academy, generous annual leave, and wellness programmes, all while being part of a company that values your growth and contributions. Join us to be part of a supportive culture that encourages collaboration and innovation, making every day rewarding and impactful.
