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- Tasks: Assist customers, process orders, and manage inventory at our Aberystwyth branch.
- Company: Join HAYLEY DEXIS, the UK's largest independent distributor of engineering products.
- Benefits: Enjoy 23 days annual leave, training, a pension scheme, and wellness programmes.
- Why this job: Gain hands-on experience, career progression, and be part of a supportive team culture.
- Qualifications: Good work ethic, basic computer skills, and a driving licence required; sales experience is a plus.
- Other info: Full training provided; this is a full-time, permanent role with excellent career prospects.
The predicted salary is between 28800 - 43200 £ per year.
HAYLEY DEXIS are looking for a Branch Assistant to join our well-established and experienced team based at our Aberystwyth branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.
HAYLEY DEXIS is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,200 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the role:
As our Branch Assistant, you will play an integral role in assisting our Aberystwyth branch. From providing excellent customer service and building rapport with customers on our Trade Counter, to ensuring that orders are completed and sent out in good time, you will gain a full experience of how our branches operate.
With full training provided and options for career progression available, the Branch Assistant role is a great opportunity to join our team!
Working hours: 40 hours per week Monday to Friday
Key Responsibilities as our Branch Assistant will include:
- Processing orders and assisting order book management.
- Preparing orders and deliveries for customers.
- Assisting with goods in – receipt of goods, loading and unloading of vehicles.
- Supporting sales office with phone sales enquiries
- Supporting the Trade Counter.
- Assisting with inventory control, completing checks on stock levels.
- Collecting and delivering goods on an ad-hoc basis.
Skills & Attributes we\’re looking for in our Branch Assistant:
- Good work ethic and willingness to learn.
- Proficient in basic computer applications, including Microsoft Office.
- Effective communicator, with a polite and professional telephone manner.
- Sales experience desirable with an engineering background.
- Good manual handling ability.
- Driving licence required – FLT licence is also desirable, however not essential.
Benefits:
- From 23 days annual leave (plus public/bank holidays), increased with length of service.
- Training provided through Hayley Inspire.
- Company pension.
- Free Death in Service cover (x2 salary).
- Invitation to healthcare scheme.
- Wellness programmes.
- Uniform and PPE provided.
- Excellent opportunities and career prospects available.
Don’t miss out on this fantastic opportunity to join the team at HAYLEY DEXIS – please click ‘apply’ now to become our Branch Assistant – we\’d like to hear from you!
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Branch Assistant employer: Hayley Group
Contact Detail:
Hayley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarise yourself with HAYLEY DEXIS and their product range. Understanding the engineering products they distribute will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in a sales or retail environment. Being able to showcase your ability to build rapport with customers will be crucial for the Branch Assistant position.
✨Tip Number 3
If you have a driving licence, make sure to mention it during your discussions. Since the role involves collecting and delivering goods, having this qualification can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your computer skills, particularly with Microsoft Office. Being proficient in these applications is essential for managing orders and inventory control, so be ready to provide examples of how you've used them in past roles.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Branch Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Emphasise any engineering background or skills that relate to the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of your work ethic, communication skills, and any relevant experience that makes you a great fit for the Branch Assistant position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hayley Group
✨Showcase Your Customer Service Skills
As a Branch Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you can build rapport with customers at the Trade Counter.
✨Demonstrate Your Work Ethic
HAYLEY DEXIS values a good work ethic and a willingness to learn. Be prepared to talk about your previous experiences that highlight your dedication and eagerness to take on new challenges.
✨Familiarise Yourself with Basic Computer Applications
Since proficiency in basic computer applications is required, brush up on your Microsoft Office skills. You might be asked to demonstrate your ability to handle order processing or inventory management during the interview.
✨Prepare for Questions on Sales Experience
If you have any sales experience, especially in an engineering context, be ready to discuss it. Think of specific situations where you successfully handled sales enquiries or contributed to sales goals, as this will show your potential value to the team.
