At a Glance
- Tasks: Manage daily operations at customer sites and provide dedicated support.
- Company: Join Hayley Dexis, the UK's largest independent engineering distributor.
- Benefits: Enjoy 23 days annual leave, competitive salary, and wellness programmes.
- Other info: Great career progression opportunities and in-house training available.
- Why this job: Be part of a dynamic team and make a real impact in the industry.
- Qualifications: Experience in MRO or related fields; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Hayley Dexis have an opportunity for an Onsite Manager to work with our well-established and experienced team based in the Loughborough area. Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the Onsite Manager role
As our Onsite Manager, you will be running the day-to-day operations at a customer site and will be their dedicated support. You’ll attend management meetings and support with customer specific projects. A typical day would include assessing stock levels and providing technical support to the customer which may involve assisting with the identification of parts, answering queries, preparing quotes and processing orders on the customer CMS/ERP systems as well as our own. Reporting is a key element of the role, so you’ll be hot on your numbers and maintain KPI’s across things like OTIF, stock checks and slow-moving items. Asset optimisation is also key, and you’ll be assisting with the management of all on-site assets.
Skills and attributes we’re looking for in our Onsite Manager:
- Experience within the MRO (Maintenance, Repair & Operations) industry is essential. Will consider similar cross over industries.
- Experience working in stores management procurement would be ideal, however not essential.
- Ability to communicate effectively with individuals across various levels within the organisation is essential, as the role requires direct collaboration with the customer engineering team.
- Full driving licence is preferable.
- Customer-focused, driven to provide consistently high levels of service.
- Basic computer skills, including experience in using Microsoft Office.
- Able to prioritise workload and work as a part of a team.
What you’ll get in return:
- From 23 days annual leave (plus public/bank holidays), increased with length of service.
- Competitive salary.
- In-house training provided through Hayley Inspire.
- Company pension.
- Life Assurance cover (x2 salary).
- Invitation to healthcare scheme.
- Wellness programmes.
- Uniform and PPE provided.
- Excellent career progression opportunities available.
The recruitment process
Adverts will close on Sunday 3rd May 2026. The advert will be closed should a suitable person be identified during the advertising window, so please submit applications or notes of interest ASAP!
Our process:
- Shortlisting throughout the advertising window.
- Teams interview with our Talent Acquisition Partner.
- Face to face interview in branch location.
- Candidates selected for final interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations.
Finally... We know sometimes you might feel that you don’t meet the criteria or have a question you’d like to ask - we’re here to help so please ask us! You can contact us here; careers@hayley-group.co.uk. We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Onsite Manager– Loughborough Area we’d love to hear from you!
Onsite Operations Manager in Barrow upon Soar employer: Hayley Group
Hayley Dexis is an exceptional employer, offering a dynamic work environment in the Loughborough area where innovation and excellence are at the forefront of our operations. With a strong commitment to employee development through in-house training and excellent career progression opportunities, we ensure that our team members thrive both personally and professionally. Our inclusive culture, competitive benefits, and focus on employee well-being make us a standout choice for those seeking meaningful and rewarding employment in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Operations Manager in Barrow upon Soar
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Hayley Dexis or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for your interview by researching the company and its values. Knowing about their commitment to innovation and customer service will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operations management and customer service. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Hayley Dexis.
We think you need these skills to ace Onsite Operations Manager in Barrow upon Soar
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Onsite Operations Manager role. Highlight your experience in the MRO industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our commitment to innovation and excellence. Let us know what excites you about working with Hayley Dexis.
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities—show us your achievements! Use numbers and examples to demonstrate how you've successfully managed operations or improved processes in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, we’re super keen to hear from talented individuals like you!
How to prepare for a job interview at Hayley Group
✨Know Your Numbers
As an Onsite Operations Manager, you'll need to be hot on your KPIs. Brush up on key metrics like OTIF and stock levels before the interview. Being able to discuss how you've managed these in past roles will show you're ready for the job.
✨Showcase Your Customer Focus
This role is all about providing top-notch service to clients. Prepare examples of how you've gone above and beyond for customers in previous positions. Highlighting your customer-centric approach will resonate well with the interviewers.
✨Communicate Effectively
You'll be working closely with various teams, so practice articulating your thoughts clearly. Think of scenarios where you've successfully collaborated with others, especially in technical settings. This will demonstrate your ability to communicate across different levels.
✨Familiarise Yourself with the Company
Do some homework on Hayley Dexis and their operations. Understanding their commitment to innovation and excellence will help you align your answers with their values. Plus, it shows genuine interest in the company, which is always a plus!
