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For Companies At a Glance
- Tasks: Learn customer service skills through sales, trade counter, and warehousing.
- Company: Join Hayley Dexis, the UK's largest independent engineering distributor.
- Benefits: Gain valuable experience while earning a qualification and working in a supportive environment.
- Why this job: Kickstart your career in customer service with hands-on training and real-world experience.
- Qualifications: No prior experience needed; just a passion for helping customers.
- Other info: Work Monday to Friday, 8.30am to 5.30pm, with a one-year apprenticeship.
The predicted salary is between 800 - 1400 £ per month.
Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. Hayley Dexis is offering an exciting opportunity for a Customer Service / Trade Apprentice to join the branch located in Shrewsbury. You will learn areas of Customer Service through Sales, Trade Counter and Warehousing areas of the business.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Monday - Friday, 8.30am - 5.30pm. 1 Hour Lunch.
- Expected Duration: 1 Year
- Number of Positions Available: 2
Customer Service Apprentice - Shrewsbury employer: Hayley Group Limited
Contact Detail:
Hayley Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice - Shrewsbury
✨Tip Number 1
Get to know the company! Research Hayley Dexis and understand their values and products. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face in the role and how you'd handle them. Role-playing with a friend can really help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the extra step to engage directly with us.
We think you need these skills to ace Customer Service Apprentice - Shrewsbury
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the opportunity to learn and grow with us at Hayley Dexis.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. We love seeing how your background fits with the role of a Customer Service Apprentice, so don’t hold back!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your personality comes through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Hayley Group Limited
✨Know Your Stuff
Before the interview, make sure you understand what Hayley Dexis does and the role of a Customer Service Apprentice. Familiarise yourself with their products and services, as well as the basics of customer service principles. This will show your genuine interest in the company and the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service, such as how you would handle a difficult customer or what excellent customer service means to you. Practising your answers out loud can help you feel more confident and articulate during the actual interview.
✨Dress to Impress
Even though it’s an apprenticeship, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and respect the company’s culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the training process, team dynamics, or growth opportunities within the company. Asking insightful questions demonstrates your enthusiasm and eagerness to learn more about the role.
