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- Tasks: Learn customer service skills through sales, trade counter, and warehousing tasks.
- Company: Leading engineering products distributor with a supportive team.
- Benefits: Gain hands-on experience and develop essential skills for your career.
- Why this job: Kickstart your career in customer service with real-world experience.
- Qualifications: No prior experience needed, just a passion for helping customers.
- Other info: 1-year apprenticeship with Monday to Friday hours and a friendly work environment.
The predicted salary is between 800 - 1400 £ per month.
A leading engineering products distributor is offering an exciting opportunity for a Customer Service / Trade Apprentice at their branch in Shrewsbury. In this role, you will learn customer service skills through varied tasks involving sales, trade counter, and warehousing.
The apprenticeship lasts for 1 year, from Monday to Friday, 8.30am to 5.30pm, with a 1-hour lunch break. It is an excellent chance to begin your career in customer service and gain hands-on experience in the industry.
Customer Service Apprentice: Sales & Trade Support (1 Year) employer: Hayley Group Limited
Contact Detail:
Hayley Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice: Sales & Trade Support (1 Year)
✨Tip Number 1
Get to know the company before your interview! Research their products and services, and understand their customer service approach. This will help us show that you're genuinely interested in the role and ready to contribute.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, we should be prepared to demonstrate how we can effectively interact with customers. Role-play common scenarios with a friend or family member to build confidence.
✨Tip Number 3
Dress the part for your interview! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can boost our confidence and show that we take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why we’re a perfect fit!
We think you need these skills to ace Customer Service Apprentice: Sales & Trade Support (1 Year)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the opportunity to learn and grow in this role.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. Mention any previous customer service roles or experiences that relate to sales and trade support.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the apprenticeship.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Hayley Group Limited
✨Know the Company
Before your interview, take some time to research the engineering products distributor. Understand their values, products, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you've demonstrated excellent customer service. Whether it's a part-time job, volunteer work, or even helping friends, be ready to share specific stories that highlight your ability to handle customer queries and provide support.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship, the team you'll be working with, and the skills you'll learn. This shows that you're engaged and eager to make the most of this opportunity.
✨Dress Appropriately
Even though this is an apprenticeship, first impressions matter. Dress smartly and professionally for your interview. It reflects your seriousness about the position and helps you feel more confident when meeting your potential employers.
