Job Type: Permanent
Location: Manchester, Greater Manchester
Hours: 40 hours per week
Competitive Salary & Benefits
At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400people doing things the “Hayley Way” play a vital role in our ongoing success.
We’re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.
We’re excited to offer a brilliant opportunity for a Quality Engineer with to make a real impact based in Manchester.
About the role
We are seeking a proactive and results-driven Quality Engineer to play a pivotal role in ensuring our products, processes and customer experience consistently meet the highest standards. This is an exciting opportunity for an individual who thrives in a fast-paced manufacturing environment and is motivated by identifying issues, implementing solutions and driving meaningful improvements across the business.
As a Quality Engineer, you will take ownership of customer quality concerns, leading investigations into product and process issues and driving robust root cause analysis to identify effective, long-term corrective actions. You will serve as a key technical point of contact for customers, suppliers and internal stakeholders, providing expert guidance and building strong working relationships that support quality excellence and customer satisfaction.
A significant part of the role will involve acting as a customer-facing representative during customer visits, audits, and performance reviews. You will work closely with customers to understand their requirements, resolve concerns efficiently, and ensure confidence in our products and services. Your ability to communicate effectively and professionally at all levels will be essential in maintaining and strengthening key relationships across our business.
What we’re looking for in our Quality Engineer
- Preferably degree level of education inmechanical engineering or relevant proven experience within a Quality Environment
- Ability to liaise with the whole supply channel from manufacturers to the end customer
- Ability to use measuring equipment (Vernier, Micrometer, Shadowgraph etc), record results and produce clear reports
- Experience working to ISO 9001 standards
- High standard of communication skills and ability to converse at all levels
- Sound knowledge of Quality Management Systems, in particular auditing
- Knowledge of industrial transportation standards, lean methodology, tools such as 8D, Fishbone, 5Y’s, FMEA’s, Flow Charts, Control Plans etc. would be advantageous
- Conversant with Microsoft packages (Word, Excel etc.)
- Customer and supplier focused, driven to provide consistent high level of service
What you’ll get in return
- From 23 days annual leave (plus public/bank holidays)
- Company bonus scheme
- Life assurance cover (x2 salary)
- Invitation to healthcare schemes
- Company pension scheme
- Wellness programmes
- Uniform and PPE provided
- Training and development provided through our own Hayley Academy
We’ll close this role on Thursday 1st October, but may do so earlier if we receive strong interest so don’t miss out.
A final note
Not sure you tick every box? Please don’t let that stop you from applying.
Need any reasonable adjustments? Just give our talent acquisition team a shout.
Any questions on your mind? Please reach out to us at careers@hayley-group.co.uk
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