At a Glance
- Tasks: Engage with customers, process orders, and provide expert assistance at our trade counter.
- Company: Join Hayley Dexis, the UK's largest independent distributor of engineering products.
- Benefits: Enjoy competitive salary, 23 days leave, training, and wellness programmes.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Experience in internal sales or customer service; engineering knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Hayley Dexis has an exciting opportunity available for an enthusiastic Internal Sales person to join our well-established and experienced team based at our branch in Normanton. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the role: You will be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You will proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We are looking for someone confident and proactive, who isn't afraid to get stuck into a range of tasks. You will have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors.
Working hours: 40 hours per week, Monday to Friday, 08:00 to 17:00 with 1 hour lunch. There is flexibility with these hours if needed.
What we're looking for in our Internal Sales person:
- Knowledge of MRO/Engineering products is ideal, but full training will be provided
- Prior internal sales experience or experience within a customer service/administrative environment
- Excellent negotiation and communication skills
- Self-motivated, with strong organisational and time-management skills
- Ability to work independently and as part of a team
- Work well under pressure in a fast-paced environment
What you'll get in return:
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- Training provided through our own Hayley Academy
- Company pension
- Life Assurance cover (x2 salary)
- Invitation to healthcare scheme
- Wellness programmes
- Uniform and PPE provided
- Excellent opportunities and career prospects available.
The recruitment process: Our advert will close on Sunday 7th June, but we may decide to close the advert early depending on the level of applications received, so be quick! Shortlisted applicants will have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.
Finally, we know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here. We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don't miss out on this fantastic opportunity to join the team at Hayley Dexis, please click apply now to become our Internal Sales person - we'd like to hear from you!
Locations
Internal Sales Executive in Normanton, Yorkshire employer: Hayley Dexis
Hayley Dexis is an exceptional employer, offering a dynamic work environment in Normanton where innovation and excellence are at the forefront of our operations. With a strong commitment to employee development through our Hayley Academy, competitive benefits including generous annual leave, and a supportive culture that values teamwork and individual contributions, we empower our staff to thrive in their careers while delivering outstanding service to our clients. Join us and be part of a dedicated team that is fundamental to our success as the largest independent distributor of engineering products in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Normanton, Yorkshire
✨Tip Number 1
Get to know the company inside out! Research Hayley Dexis and understand their products and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be on the phone and dealing with customers face-to-face, it’s crucial to sound confident and articulate. Role-play with a friend or family member to get comfortable with common sales scenarios.
✨Tip Number 3
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can set you apart from other candidates. It shows initiative and keeps you on their radar.
✨Tip Number 4
Don’t hesitate to ask questions during the interview! This not only shows your interest but also helps you gauge if the role is right for you. Plus, it gives you a chance to demonstrate your knowledge about the industry.
We think you need these skills to ace Internal Sales Executive in Normanton, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales Executive role. Highlight any relevant experience in sales or customer service, especially if it relates to engineering products. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity at Hayley Dexis and how your background makes you a great fit. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly. Whether it's through your CV, cover letter, or any follow-up emails, let your communication skills shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Hayley Dexis!
How to prepare for a job interview at Hayley Dexis
✨Know Your Products
Familiarise yourself with the engineering products and consumables that Hayley Dexis offers. Understanding the basics of hydraulics, bearings, and tools will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare examples from your previous internal sales experience where you successfully upsold or resolved customer queries. Be ready to discuss how you handle pressure and manage your time effectively in a fast-paced environment.
✨Practice Communication
Since the role involves a lot of phone interaction and face-to-face customer service, practice your communication skills. Conduct mock interviews with friends or family to refine your negotiation techniques and ensure you come across as confident and proactive.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, training opportunities, or career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
