Job Type: Apprenticeship
Location: Gillingham, Kent
Hours: 40 hours per week
Apprenticeship wage & Benefits
About the Role
As an Office Apprentice, you'll gain valuable hands‑on experience across a range of administrative and business support activities, developing the knowledge, skills and behaviours needed for a successful career in business administration.
You will support the day‑to‑day operations of the branch and gain experience in areas such as:
- General administration and office support
- Customer and supplier communications
- Orders and Credit control
- Managing emails and telephone enquiries
- Supporting sales, operations and warehouse teams
- Using business systems and Microsoft Office applications
This varied role will provide a broad understanding of how different departments work together to support the business and deliver excellent service to our customers.
What You’ll Learn
- Communicate professionally with colleagues, customers and suppliers
- Organise and prioritise workloads effectively
- Use business systems and administrative processes
- Produce accurate business documents and correspondence
- Maintain confidential information and records
- Work collaboratively within a team environment
- Support business improvement and operational efficiency
Apprenticeship Details
Business Administrator Level 3 Apprenticeship
Duration: typically 18 months
Study and coursework completed during working hours
Regular support from a training provider and your manager
What We’re Looking For
- A genuine interest in business administration and developing a long‑term career
- Enthusiastic, motivated and willing to learn
- Verbal and written communication skills
- Organisational skills and attention to detail
- Professional and positive approach
- GCSEs (or equivalent) in English and Maths
No previous office experience is required—just a positive attitude, willingness to learn and commitment to completing the apprenticeship.
What You’ll Get in Return
- Apprenticeship salary of £16,640
- From 23 days annual leave (plus public/bank holidays)
- Training and development through our own Hayley Academy
- Ongoing support throughout your apprenticeship journey
- Valuable workplace experience and career development opportunities
We’ll close this role on Sunday 9 August, but may do so earlier if we receive strong interest, so don’t miss out.
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