At a Glance
- Tasks: Engage with customers, process orders, and provide expert assistance at our trade counter.
- Company: Join Hayley Dexis, the UK's largest independent distributor of engineering products.
- Benefits: Enjoy 23 days annual leave, training, pension, and wellness programmes.
- Other info: Great career prospects and full training provided to help you succeed.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Hayley Dexis has an exciting opportunity for an enthusiastic Internal Sales Executive to join our well‑established and experienced team based at our branch in Burton Upon Trent. You will join us on a full‑time, permanent basis and, in return, you will receive a competitive salary and a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants, etc.) in the UK. With a commitment to innovation and excellence, we provide cutting‑edge solutions to our clients across various industries. We are an equal opportunities employer and currently employ over 1,300 people who continue to be a cornerstone of our business and fundamental to providing industry‑leading customer service.
About the role
- You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders.
- You will be on the phone and be the face of our trade counter, providing expert knowledge and assistance to walk‑in customers.
- You’ll proactively follow up on outstanding enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.
Working hours: 40 hours per week, Monday – Friday. 08:30 – 17:30 with a 1‑hour lunch.
What we're looking for:
- Knowledge of MRO/Engineering products is ideal, but full training will be provided.
- Prior internal sales experience or experience within a customer service or administrative environment.
- Excellent negotiation and communication skills.
- Self‑motivated, with strong organisational and time‑management skills.
- Ability to work independently and as part of a team.
- Work well under pressure in a fast‑paced environment.
Benefits:
- From 23 days annual leave (plus public/bank holidays) increased with length of service.
- Training provided through our own Hayley Academy.
- Company pension.
- Life Assurance cover (x2 salary).
- Invitation to healthcare scheme.
- Wellness programmes.
- Uniform and PPE provided.
- Excellent opportunities and career prospects available.
Internal Sales Executive in Burton upon Trent employer: Hayley Dexis
Hayley Dexis is an exceptional employer, offering a vibrant work culture in Burton Upon Trent where innovation and excellence are at the forefront of our operations. With a commitment to employee growth through comprehensive training via the Hayley Academy, competitive benefits including generous annual leave and wellness programmes, and a supportive team environment, we empower our Internal Sales Executives to thrive and succeed in their roles. Join us and be part of a dedicated team that values your contributions and fosters career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Burton upon Trent
✨Tip Number 1
Get to know the company! Research Hayley Dexis and understand their products and values. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experience make you a great fit for the Internal Sales Executive role. Keep it concise and focus on what you can bring to the team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at Hayley Dexis.
We think you need these skills to ace Internal Sales Executive in Burton upon Trent
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our success.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in internal sales or customer service. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining Hayley Dexis!
How to prepare for a job interview at Hayley Dexis
✨Know Your Products
Familiarise yourself with MRO and engineering products, even if you haven't worked with them before. Understanding the basics of hydraulics, bearings, and tools will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Communication Skills
As an Internal Sales Executive, you'll be on the phone a lot. Practice clear and concise communication. Consider doing mock interviews with friends or family to refine your ability to explain complex concepts simply and effectively.
✨Prepare for Customer Scenarios
Think about common customer queries and how you would handle them. Be ready to discuss how you would upsell or provide solutions to customer problems. This shows that you're proactive and understand the importance of customer service.
✨Demonstrate Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and met deadlines, especially in a fast-paced environment.
