At a Glance
- Tasks: Engage with customers, process orders, and provide expert assistance at our trade counter.
- Company: Join Hayley Dexis, the UK's largest independent distributor of engineering products.
- Benefits: Enjoy competitive salary, 23 days leave, training, and wellness programmes.
- Other info: Great career prospects and a supportive environment for growth.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Experience in internal sales or customer service; engineering background is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Hayley Dexis has an exciting opportunity available for an enthusiastic Internal Sales Executive to join our well-established and experienced team based at our branch in Burton Upon Trent. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the role: You'll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You'll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We're looking for someone confident and proactive, who isn't afraid to get stuck into a range of tasks. You'll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors.
Working hours: 40 hours per week, Monday – Friday. 08:30 – 17:30 with 1hr lunch.
What we're looking for in our Internal Sales Executive:
- Knowledge of MRO/Engineering products is ideal, but full training will be provided
- Prior internal sales experience or experience within a customer service / administrative environment.
- Excellent negotiation and communication skills
- Self-motivated, with strong organisational and time-management skills
- Ability to work independently and as part of a team
- Work well under pressure in a fast-paced environment
What you'll get in return:
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- Training provided through our own Hayley Academy
- Company pension
- Life Assurance cover (x2 salary)
- Invitation to healthcare scheme
- Wellness programmes
- Uniform and PPE provided
- Excellent opportunities and career prospects available.
The recruitment process: Our advert will close on Friday 19th June. Shortlisted applicants will have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.
Finally... We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here. We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don't miss out on this fantastic opportunity to join the team at Hayley Dexis – please click 'apply' now to become our Internal Sales Executive - we'd like to hear from you!
Internal Sales Executive in Branston employer: Hayley Dexis
Hayley Dexis is an exceptional employer, offering a vibrant work culture in Burton Upon Trent where innovation and teamwork thrive. With competitive salaries, comprehensive training through the Hayley Academy, and a commitment to employee well-being through wellness programmes and a healthcare scheme, we empower our staff to grow and excel in their careers. Join us and be part of a dedicated team that values your contributions and provides ample opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Branston
✨Tip Number 1
Get to know the company inside out! Research Hayley Dexis and understand their products and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in joining the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experience and how it relates to the Internal Sales Executive role. Highlight your communication skills and any relevant achievements to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially a referral, which can really boost your chances of landing the job.
✨Tip Number 4
Don’t hesitate to reach out! If you have questions about the role or the recruitment process, just ask us. We’re here to help and want to ensure you feel confident throughout your application journey.
We think you need these skills to ace Internal Sales Executive in Branston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales Executive role. Highlight any relevant experience in sales or customer service, especially if it relates to engineering products. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've excelled in previous sales roles and how you can bring that energy to our team.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly and effectively. Whether it's through your CV, cover letter, or any additional documents, we want to see your strong communication skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're proactive and keen to join our team at Hayley Dexis!
How to prepare for a job interview at Hayley Dexis
✨Know Your Products
Familiarise yourself with MRO and engineering products, as this knowledge will be crucial during your interview. Research Hayley Dexis's offerings and think about how you can apply your understanding to provide value to customers.
✨Showcase Your Sales Skills
Prepare examples from your previous internal sales experience where you successfully handled customer queries or upsold products. Be ready to discuss your negotiation techniques and how you've contributed to team success in a fast-paced environment.
✨Demonstrate Proactivity
Highlight instances where you took the initiative to follow up on leads or improve processes. This role requires someone who is self-motivated, so share how you manage your time and stay organised while juggling multiple tasks.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if Hayley Dexis is the right fit for you.
