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- Tasks: Chase debts, resolve invoice queries, and handle credit checks for 850 accounts.
- Company: Join Hayley Dexis, the UK's largest independent distributor of engineering products.
- Benefits: Enjoy a competitive salary and work in a supportive team environment.
- Why this job: Be part of a dynamic team that values customer service and employee growth.
- Qualifications: Must have at least 3 years of experience in a Credit Controller role.
- Other info: Full-time position with occasional Saturday hours.
The predicted salary is between 28800 - 42000 £ per year.
Hayley Dexis are looking for a Credit Controller to join our well-established and experienced Accounts team at our headquarters in Halesowen. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary . Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. Working hours : 40 hours per week Monday to Friday, plus 1 in 5 Saturdays (8am-11am) Responsibilities for our Credit Controller: Chasing debt on approx. 850 live accounts by phone, email and chase letters Liaising with customers and branch personnel to resolve invoice queries Obtaining credit checks from Experian on new customers and customers requested increased credit limits Handling referrals to debt collection professionals Various other tasks relating to Credit Control Skills & Attributes we\’re looking for in our Credit Controller: A minimum 3 years\’ experience in a similar Credit Controller role. Benefits:
Credit Controller employer: Hayley Dexis Careers
Contact Detail:
Hayley Dexis Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific products and services offered by Hayley Dexis. Understanding their engineering products and consumables will help you communicate effectively with customers and resolve invoice queries more efficiently.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. As a Credit Controller, you'll be chasing debts and liaising with customers, so being clear and professional in your communication is key to success.
✨Tip Number 3
Gain a solid understanding of credit control processes and tools, particularly how to use credit checking services like Experian. This knowledge will not only help you in your role but also demonstrate your expertise during the interview.
✨Tip Number 4
Network with professionals in the finance and credit control sectors. Engaging with others in the industry can provide valuable insights and may even lead to referrals or recommendations for your application at Hayley Dexis.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position at Hayley Dexis. Understand the responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in credit control or similar roles. Mention specific achievements or tasks that align with the responsibilities listed in the job description.
Showcase Communication Skills: Since the role involves liaising with customers and branch personnel, highlight your communication skills. Provide examples of how you've effectively resolved invoice queries or managed customer relationships in the past.
Tailor Your Cover Letter: Write a personalized cover letter that addresses why you want to work for Hayley Dexis specifically. Mention their reputation in the industry and how your skills can contribute to their customer service excellence.
How to prepare for a job interview at Hayley Dexis Careers
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of credit control metrics and be ready to discuss how you've successfully managed accounts in the past.
✨Demonstrate Communication Skills
You'll need to liaise with customers and branch personnel regularly. Prepare examples of how you've effectively resolved invoice queries or handled difficult conversations in previous roles.
✨Familiarize Yourself with Credit Checks
Since obtaining credit checks from Experian is part of the job, make sure you understand the process and can explain how you've used credit checks to inform your decisions in the past.
✨Showcase Your Problem-Solving Abilities
Credit control often involves resolving issues quickly. Be prepared to share specific instances where you've successfully navigated challenges or improved processes in your previous roles.
