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- Tasks: Support daily operations in a fast-paced engineering environment and deliver exceptional customer service.
- Company: Join Hayley 24/7, a dynamic provider of mechanical engineering solutions.
- Benefits: Competitive salary, matched pension, generous holidays, and free tea & coffee!
- Why this job: Be part of a respected team and make a real impact on customer satisfaction.
- Qualifications: Strong admin skills, IT competence, and a customer-focused attitude required.
- Other info: Great opportunities for growth and learning with industry experts.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: Dudley, DY1 4DA
Salary: Competitive, DOE + Excellent Benefits!
Contract & Hours: Full time, Permanent – Monday – Friday 07.30 – 4.00pm
Company Benefits: 5% Matched Pension, Holidays, 25 plus bank holidays, Life Assurance, Cycle to work scheme, Cash health care scheme – Paycare, Birthday Vouchers, Employee Assistant Programme, Branded Uniform, Free parking and Free tea & coffee!
Join the Hayley 24/7 Team! Hayley 24/7 Engineering is a fast-growing provider of rapid and effective mechanical engineering solutions across all industry sectors. We are now expanding our team and we have an exciting opportunity for an Electrical Mechanical Support Administrator to join our Rotating Equipment Services department! This role is ideal for someone with strong administrative skills and a technical interest in electrical and mechanical services who enjoys working in a fast-paced, customer-focused environment.
What You’ll Do
- Support the Departmental Manager with the day-to-day operations of the Rotating Equipment Services department.
- Play a key role in coordinating workflows, supporting customer enquiries, processing orders and ensuring projects are completed on schedule.
- Deliver exceptional customer service and maintain strong communication at all times.
- Maintain accurate job packs and ensure document control aligns with quality standards.
- Assist with planning and coordinating the daily operations of the electro-mechanical repair department.
- Monitor inventory levels and order parts as required.
- Regularly review work in progress to ensure timely completion.
- Produce clear, concise written quotations for customers.
- Prepare reports and documentation as needed.
- Support monthly sales forecasting activities.
What We’re Looking For
- Understanding of rotating equipment (desirable).
- Excellent organisational and communication skills.
- Knowledge of safety standards.
- Strong IT skills and administrative competence.
- Customer-focused with a professional approach.
- Understanding of quality assurance processes.
- GCSE or equivalent.
- Experience within a service-based engineering environment preferred.
Why Join Hayley 24/7
You’ll be part of a dynamic and respected engineering business where your contribution directly supports operational efficiency and customer satisfaction. We offer a supportive environment, opportunities to grow, and the chance to work with industry experts across a variety of projects. If you’re hardworking, keen to learn, and looking for a role where every day is different, we’d love to hear from you. If you feel you have the skills and experience to be successful in this role then click on “APPLY” today!
No agencies please.
Electrical Mechanical Support Administrator in Tipton employer: Hayley 247 Engineering Services Limited
Contact Detail:
Hayley 247 Engineering Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical Mechanical Support Administrator in Tipton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. Practise common interview questions and think about how your skills align with what they’re looking for.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Electrical Mechanical Support Administrator in Tipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Electrical Mechanical Support Administrator role. Highlight your administrative skills and any technical knowledge you have about electrical and mechanical services. We want to see how your experience aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention your customer service skills!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your ability to convey information clearly and professionally. We love candidates who can express themselves well, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Hayley 24/7 team!
How to prepare for a job interview at Hayley 247 Engineering Services Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of rotating equipment and electrical-mechanical services. Familiarise yourself with the basics and any relevant safety standards, as this will show your technical interest and understanding during the interview.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational and administrative skills. Think about times when you successfully coordinated workflows or managed customer enquiries, as these are key aspects of the role.
✨Practice Customer Service Scenarios
Since delivering exceptional customer service is crucial, consider practising responses to common customer service scenarios. This will help you demonstrate your customer-focused approach and communication skills during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, daily operations, or how success is measured in the department. This shows your genuine interest in the position and helps you assess if it's the right fit for you.