At a Glance
- Tasks: Be the friendly face of our office, managing calls and visitor bookings.
- Company: Join a leading European investment firm in the heart of London.
- Benefits: Enjoy a competitive salary, great benefits, and a collaborative work culture.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Make a real impact by creating a welcoming environment for clients and colleagues.
- Qualifications: Experience in reception or office support, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a professional, highly organised Receptionist to join our central London office in a permanent position. As the first point of contact for clients, visitors and colleagues, this role plays a key part in creating a welcoming, efficient and well‑run office environment.
What We Offer
- A collaborative, professional and inclusive working environment
- The opportunity to join a leading European investment firm, headquartered in London
- Exposure to a fast‑paced, high‑quality business
- Competitive salary and benefits package
Key Responsibilities
- Reception & Front‑of‑House
- Serve as the first point of contact for clients, visitors and senior stakeholders, maintaining a professional front‑of‑house experience in line with the firm's standards
- Operate the switchboard, handling all calls and enquiries courteously
- Manage visitor bookings, building access and security procedures
- Prepare and coordinate meeting rooms, including AV set‑up, catering and calendar management
- Office & Administrative Support
- Manage post, couriers and deliveries
- Order and monitor office supplies, stationery and kitchen provisions
- Maintain tidy, well‑stocked communal areas
- Support new starter onboarding and assist with printing, binding, filing and scanning
- Team & Business Support
- Provide diary management, travel booking and accommodation support
- Assist with expense processing and corporate card administration
- Liaise with suppliers and internal stakeholders as required
- Contribute to ad‑hoc projects and provide cover for colleagues when needed
Requirements
- Proven experience in a receptionist or office support role, ideally within a professional services environment
- Excellent communication and interpersonal skills, both in person and over the phone
- Strong organisational skills with the ability to multitask and prioritise effectively
- Confident user of Microsoft Office and general office systems
- Proactive, reliable and able to work well as part of a team
Receptionist employer: Hayfin Capital Management LLP
Contact Detail:
Hayfin Capital Management LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your communication skills. As a receptionist, you'll be the face of the company, so practice speaking clearly and confidently. Remember, first impressions count!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and thinking about how you can contribute to the team. Ask about their expectations for the role or how they define success in the position.
✨Tip Number 4
Finally, follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Reiterate your interest in the role and mention something specific from your conversation to keep it personal.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Receptionist, being organised is key! Make sure your application highlights your ability to multitask and prioritise effectively. Share examples from your past roles where you’ve juggled multiple responsibilities like managing calls and visitor bookings.
Communicate Like a Pro: Since you'll be the first point of contact, your communication skills need to shine! Use clear and professional language in your application. Don’t forget to mention any experience you have in handling enquiries or dealing with clients face-to-face.
Tailor Your Application: We love it when applicants take the time to tailor their applications to us! Make sure to align your experience with the specific responsibilities mentioned in the job description, like managing meeting rooms and supporting new starters.
Apply Through Our Website: We encourage you to apply through our website for a smoother process! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Hayfin Capital Management LLP
✨Know the Company Inside Out
Before your interview, take some time to research the firm thoroughly. Understand their values, culture, and recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Front-of-House Skills
Since you'll be the first point of contact, practice how you would greet clients and visitors. Role-play with a friend or family member to refine your communication style and ensure you come across as warm and professional.
✨Prepare for Common Receptionist Scenarios
Think about the typical situations you might face as a receptionist, like handling difficult calls or managing multiple tasks at once. Prepare responses or strategies for these scenarios so you can demonstrate your problem-solving skills during the interview.
✨Showcase Your Organisational Skills
Bring examples of how you've successfully managed office supplies, coordinated meetings, or supported a team in previous roles. Being able to discuss specific instances where you excelled in organisation will highlight your suitability for the role.