At a Glance
- Tasks: Be the friendly face of our school, supporting students and parents with a smile.
- Company: Join Hayesfield Girls' School, a vibrant community focused on education and support.
- Benefits: Enjoy a pension scheme, cycle to work options, and access to confidential support services.
- Other info: Dynamic school environment with opportunities for personal growth and development.
- Why this job: Make a difference in students' lives while developing your professional skills.
- Qualifications: Good GCSEs, customer service experience, and strong communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
Hayesfield Girls' School is seeking to appoint a professional and welcoming Receptionist to join our busy school office. As the first point of contact for parents, students, and visitors, you will act as a key ambassador for the school. You will provide high-quality administrative support, ensuring the front‑of‑house service is friendly, efficient, and professional at all times.
Responsibilities
- Act as the first point of reference for all callers and visitors, resolving enquiries with a helpful and professional manner.
- Provide comprehensive admin support, including managing parent communications, maintaining notice boards, and assisting with school publications.
- Maintain student databases (Arbor) and attendance registers, ensuring pupil records are accurate and confidential.
- Undergo First Aid training to assist students and staff.
- Act as a coordinator during fire emergencies by managing registers and liaising with the Senior Leadership Team.
- Maintain a secure site by managing the visitor log and ensuring all contractors and guests are appropriately identified.
Qualifications
- Education: Good general education including GCSE English and Mathematics (or equivalent).
- Experience: Proven experience working in a busy office environment with a strong customer service ethos.
- Communication: Excellent verbal and written skills, with a confident and professional telephone manner.
- IT Skills: Strong IT literacy with experience using spreadsheets and general office software.
- Personal Attributes: Ability to work under pressure, use initiative, and maintain professional integrity and confidentiality at all times.
Desirable Requirements
- Experience of working within an educational environment.
- Knowledge of the Arbor management information system.
- Relevant qualification in Customer Service or Business Administration.
Benefits
- Contributory salary pension scheme (Local Government).
- Access to the Cycle to Work scheme and a supportive sick leave scheme.
- Access to the Employee Assistance Programme – a free and confidential support service.
School Office Receptionist & Front Desk Specialist in Bath employer: Hayesfield Girls' School
Hayesfield Girls' School is an exceptional employer that values professionalism and a supportive work environment. As a Receptionist, you will enjoy a collaborative culture that prioritises employee well-being, offering benefits such as a contributory pension scheme, access to the Cycle to Work scheme, and a confidential Employee Assistance Programme. With opportunities for personal growth and development within the educational sector, this role provides a meaningful way to contribute to the school community while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land School Office Receptionist & Front Desk Specialist in Bath
✨Tip Number 1
Make sure to research Hayesfield Girls' School before your interview. Knowing about their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact, so it’s crucial to come across as friendly and professional. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Talk about how you manage multiple tasks and keep everything running smoothly, especially in a busy office environment like a school.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace School Office Receptionist & Front Desk Specialist in Bath
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our school community.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples from your past roles that demonstrate your customer service ethos and administrative capabilities, as these are key for us.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure your formatting is neat. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hayesfield Girls' School
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist at Hayesfield Girls' School. Familiarise yourself with their values and how you can embody them as the first point of contact. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position requires a strong customer service ethos, prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. Think about times when you went above and beyond to help someone, as this will demonstrate your commitment to providing a friendly and efficient service.
✨Brush Up on Your IT Skills
As you'll be managing databases and using office software, it's crucial to highlight your IT literacy during the interview. If you have experience with systems like Arbor, mention it! If not, be ready to discuss how quickly you can learn new software and your general comfort level with technology.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your ability to handle pressure and emergencies. Think about how you would manage a busy front desk during peak times or what steps you'd take in a fire emergency. Practising these scenarios will help you respond calmly and effectively during the interview.
