At a Glance
- Tasks: Be the friendly face of our school, supporting students and parents with a smile.
- Company: Join Hayesfield Girls' School, a top-achieving and inclusive educational environment.
- Benefits: Competitive salary, pension scheme, Cycle to Work scheme, and supportive sick leave.
- Other info: Enjoy a dynamic role with opportunities for personal growth and professional development.
- Why this job: Make a real difference in a vibrant school community while developing your skills.
- Qualifications: Good GCSEs in English and Maths, plus experience in customer service.
The predicted salary is between 21980 - 22684 € per year.
Hayesfield Girls’ School is seeking to appoint a Receptionist to join their front office team on a full-time basis.
Salary: £25,583-£26,403 per annum, pro rata (Grade 3 SPC 5-7). Actual salary: £21,980-£22,684 per annum.
Working hours: 37 hours per week, term time only plus 5 INSET days.
Closing date: Monday, 1st June 2026 at 9am. Interviews: to be confirmed.
The Role
As the first point of contact for parents, students, and visitors, you will act as a key ambassador for the school. You will provide high-quality administrative support, ensuring the front-of-house service is friendly, efficient, and professional at all times.
The key responsibilities are:
- Reception & Customer Focus: Act as the first point of reference for all callers and visitors, resolving enquiries with a helpful and professional manner.
- School Administration: Provide comprehensive admin support, including managing parent communications, maintaining notice boards, and assisting with school publications.
- Data & Systems: Maintain student databases (Arbor) and attendance registers, ensuring pupil records are accurate and confidential.
- Safety & First Aid: Undergo First Aid training to assist students and staff. Act as a coordinator during fire emergencies by managing registers and liaising with the Senior Leadership Team.
- Safeguarding: Maintain a secure site by managing the visitor log and ensuring all contractors and guests are appropriately identified.
Requirements
Essential Requirements
- Education: Good general education including GCSE English and Mathematics (or equivalent).
- Experience: Proven experience working in a busy office environment with a strong customer service ethos.
- Communication: Excellent verbal and written skills, with a confident and professional telephone manner.
- IT Skills: Strong IT literacy with experience using spreadsheets and general office software.
- Personal Attributes: Ability to work under pressure, use initiative, and maintain professional integrity and confidentiality at all times.
Desirable Requirements
- Experience of working within an educational environment.
- Knowledge of the Arbor management information system.
- Relevant qualification in Customer Service or Business Administration.
What we offer: An opportunity to be part of a well-respected, top-achieving, and oversubscribed secondary school. A dedicated and caring team of professional colleagues. Contributory salary pension scheme (Local Government). Access to the Cycle to Work scheme and a supportive sick leave scheme. Access to the Employee Assistance Programme—a free and confidential support service.
About us: Hayesfield is a unique and exciting school; it is an oversubscribed Girls’ School with a co-educational Sixth Form with accommodation over two sites. The School is truly comprehensive, serving the whole community. Ofsted recognised our achievements in November 2022 by awarding the School ‘Good’. You are very welcome to read our Ofsted report on our website.
How to apply: To apply, please complete the Non-Teaching Application Form with a full supporting statement. Please note that we reserve the right to close this vacancy early should we receive sufficient applications.
Receptionist in Bath employer: Hayesfield Girls' School
Hayesfield Girls' School is an exceptional employer, offering a supportive and nurturing environment for its staff. As a Receptionist, you will be part of a dedicated team in a well-respected school that values professional growth and community engagement. With benefits such as a contributory pension scheme, access to the Cycle to Work scheme, and a caring work culture, this role provides a meaningful opportunity to contribute to the education and well-being of students.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bath
✨Tip Number 1
Make sure you research Hayesfield Girls' School before your interview. Knowing about their values and achievements will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the first point of contact for parents and visitors. Role-play common scenarios with a friend to boost your confidence and ensure you can handle enquiries professionally.
✨Tip Number 3
Dress the part! First impressions matter, especially in a school environment. Aim for smart, professional attire that reflects the welcoming atmosphere of Hayesfield Girls' School.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist in Bath
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the school.
Tailor Your Statement:Make sure to customise your supporting statement to highlight how your skills and experiences match the job description. We love seeing how you can bring value to our team!
Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough read. Typos and errors can distract from your great qualifications, so let’s keep it professional and polished!
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way to ensure we receive all your details correctly and can get back to you as soon as possible.
How to prepare for a job interview at Hayesfield Girls' School
✨Know the School Inside Out
Before your interview, take some time to research Hayesfield Girls' School. Familiarise yourself with their values, recent achievements, and any community initiatives they are involved in. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for parents and visitors. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your ability to remain calm under pressure and your commitment to providing excellent service.
✨Brush Up on IT Skills
Since the role requires strong IT literacy, make sure you're comfortable with common office software and databases like Arbor. If you have experience with similar systems, be ready to discuss it. You might even want to practice using spreadsheets or other relevant tools before the interview.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as managing a busy reception area or dealing with an upset parent. Think through potential scenarios and how you would respond, demonstrating your problem-solving skills and ability to maintain professionalism in challenging situations.
